I had an overall very positive and excellent buying and trade-in experience with Sam, Bill, and Michelle. Treated with the highest level of respect, professionalism and customer-first attitude. Won't hesitate to give their dealership more of my future business! Appreciated how thorough, patient, and helpful they were through the car buying experience. Absolutely thrilled with my new Lincoln Navigator Reserve L. Thank you!
I had an excellent trade-in experience with Sam, Michelle and Bill. I hadn't met them before my purchase. At first, I was a skeptic and hesitant of any dealer. I was treated well and fairly. They are diligent and professional.
Wonderful experience with Tony at Libertyville Lincoln. We first made contact with Tony about the MKX around noon on the day the MKX Lincoln Offers were expiring but we couldn't get to the showroom until 6pm! Tony worked with us as we test drove, decided on what we absolutely had to have, selected a car, worked out the price and signed all the paperwork.. Tony stayed late and literally lock the doors when we left at 10pm (1 hour past closing). We picked up the car the next night and Tony stayed late again after closing.
Had an amazing experience with Ted Korda. He was very helpful and knowledgeable about the Lincoln Continental Reserve . He was very friendly easy to speak with and also very knowledgeable on cars was amazing...
Ted Korda is great. helped me out when I didn't think I was helpable. Super patient, very kind, and a generally great person to be with. Ogden Lincoln of Westmont is my car dealer for as long as I live near it and as long as he works there.
I called ahead of time to make sure my salesperson would be there. He was not available when I arrived. I was given to another salesperson. Not so bad. He was very energetic and helped me out tremendously. He was eager to answer my questions. I was able to look over the vehicle. I was pleased with it. When I came to ask about pricing, my representative said don't even think about asking $2000 or $3000 off the price. We price them closely. This was a turn off. As far as I know in buying a car or a house: I present a price and the dealer either accepts it or rejects it or counters. That is how we buy things. It is unsettling to me to think that the salesperson would tell me how to price a vehicle. I had in my mind what price I am willing to pay. I found the same vehicle with 12000 less miles on it for the same price. I can't wait for him to call me back. I will see where we go from here.
I had a great experience with buying my first car at Fair Oaks Lincoln. The salesman Joe F, the Manager Rodger, and the Finance Manager Felix made this experience nothing short of amazing!
They worked extremely hard to get my approved for an auto and to get me the best interest rate possible. I appreciate their hard work, exceptional customer service skills, and efforts to make me as comfortable as possible. Fair Oaks will definitely be my place to purchase vehicles in the future.
Let me start by saying .. buying a car for me is like going to the dentist with a tooth ache! The guys at Westmont Lincoln were AWESOME! Jeremy and Josh made the process comfortable, fast and with no nonsense. They went out of there way from start to finish finding my family a great deal on a used Lincoln Navigator. Never felt any pressure or question about whether they were being open, fair and honest with the purchase. Love the new ride and look forward to stopping in to see them when coming in for routine maintenance! Thanks for the great service!!
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