I gave this rating because of the attention, consideration, and accommodation that I received from Rex Aaron. God bless his heart. He took very good care of me. As for Anthony xxxx at service, he did not demonstrate any customer service etiquette to me. I was already upset about my disappointment with vehicles that I purchased just in May, and having so much problems. He got very argumentative with me on the phone coupled with condescending attitude. When I came to pick up my car he completely ignored me, and never acknowledged me, even as as I was saying hello to him. I was taken care of by others. That is not how I know Lincolon.
Dan is the best person in the service department. He is professional, courteous , knowledgeable and friendly.. He does what ever it takes to take care of his customer and it is very much appreciated. When I go in I deal with him only, it???s worth it to wait for him. He is the main reason I go there for service.
I had a great experience from beginning to end with trading in my older car and buying a used car. I really appreciated that my salesman was very helpful, knowledgeable and professional, as was the finance woman.
I purchased a certified MKZ Hybrid on 9-1-18 with Russel Hogg. Very professional and a pleasure to do business with. Very informative about the car, papers all ready for me to sign, a wonderful experience.
Bruce Blake without a doubt is the best and most honest, straight forward car dealer that we have ever met. There is no beating around the bush with Bruce. He is as honest as the day is long, and has always been there for my partner and I. We have known Bruce for years, and feel like he is a good friend. Bruce makes people feel special, and that's what living is all about. He is not just looking for a quick car deal to make that commission for himself. He truly wants to help the customer find the best deal for their money, not to mention the most comfortable car for the buyer. Bruce will not attempt to talk you into something else, which I truly find appealing for a car dealer. Most of the other dealers that I have dealt with act like the buyer is stupid, and try to get over on them to get more money. Not Bruce... I have referred people to Bruce, and have never heard one bad comment from any of them, in reference to his professionalism and honesty. This is who Bruce is as a person, not just a car dealer! We just love Bruce, and pray that he sticks around awhile so we can keep purchasing Honda's from him. Aloha, Sally and Kahau
I???ve been a customer of Miller Ford for around 10 years and have always been very happy with them for both Sales and Service! Today, I traded my Edge in for a new one and worked with Randy. He was very personable and attentive to helping me find exactly what I wanted and he was a pleasure to work with! Mike helped finish the financing process answering all of my questions. Mr.John McDonald is always the highlight of my visit! I look forward to seeing him and enjoy talking with him. Merry Christmas and Happy New Year to all of you at Miller Ford! Thanks for making the process pleasant!
Everyone from Bobbie in sales, John in management, Mike in finance and Tony in service and Bill in service support... we have had an excellent experience. Everyone has been courteous and thorough. They all run a business the way it should be run. Our family will remain loyal customers as they have integrity and real people skills. Kudos.
Helped make my daughter???s first car a great surprise
by Happy Dad from DealerRater.com
October 3, 2018
Randy and the Miller team (John...) provided excellent service in helping me surprise my daughter with her first car. I purchased a Fiesta which doesn???t bring with it a huge commission or profit for the dealership. But Randy took his time with me, helped me find the perfect first car and was flexible with my trade in price. I greatly appreciated the professionalism and helpful nature Randy exhibited. It was in stark contrast to a competitor that I made the misfortune of visiting prior to my stop at Miller. The salesperson had no interest in selling me a Fiesta and literally ran away from me in the lot. Miller was the exact opposite. I will certainly go back and visit Randy and team when I purchase a new car for myself in a couple of years. Thanks Randy and Miller Ford, my daughter is thrilled!
Stopped in to discuss a used vehicle found on a car shopping site. Barry the sales person spoke to me immediately, we discussed the vehicle I was shopping. He gave me a printout I requested, and let me be on my way quickly with just the right amount of salesmanship. Haven't purchased, but I would expect the same level of professionalism in completing a sale.
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