Shopping for a used Ford Fles
June 1, 2017
I was interested in a 2014 Flex at Hines Park, and they quickly responded to my inquiry. Another local dealer was much less responsive. Overall, HP was not pushy, but very helpful. When I accidentally ended up being dropped off at the wrong dealership down the street (my mistake), they came and picked me up. My sales consultant, Mike B, arranged for me to take the vehicle home overnight, so my wife and I could see how her elderly father could get in and out of it. I ended up being able to keep the vehicle for about 24 hours, had it checked out by a mechanic friend, and ultimately purchased it. They have a no-haggle/no negotiation price listed, so there wasn't any back & forth. They offered the extras, but didn't hard sell them. I also ended up with a very competitive financing rate through the dealer. My sales consultant (again, Mike B) was available, attentive and helpful. I was in contact with him multiple times via text, voice and email, along with in person. It was a good buying experience at Hines Park.