I had a great experience with buying my first car at Fair Oaks Lincoln. The salesman Joe F, the Manager Rodger, and the Finance Manager Felix made this experience nothing short of amazing!
They worked extremely hard to get my approved for an auto and to get me the best interest rate possible. I appreciate their hard work, exceptional customer service skills, and efforts to make me as comfortable as possible. Fair Oaks will definitely be my place to purchase vehicles in the future.
I was looking for a Truck for my business and stumbled on a few that they had online. They had quite a vast selection to choose from. Overall very happy with the van I bought. It has been great so far for the last 6 months. No issues. Definitely recommend to check their selection of vans out. I will be trying them first on my next van.
I had an issue with my new vehicle. They got me in for an appointment fast. Scott even set me up with a courtesy vehicle as I had no other way to get around. My problem was solved in one day and the next day I was back in my new truck! Thanks Scott!!!
I had an appointment originally scheduled for a Monday at 10am but I was told at 8am that they had to cancel it because a mechanic called in sick. I informed them that I took off work for this appointment so they offered me a loaner and told me to pick it up on Tuesday before 845p and they will work on my vehicle on Wednesday morning. I was also told that I didn't have to worry about returning it with the full tank of gas that it had in it. Melissa text me almost daily to give me an update on my vehicle. She was always very professional, helpful and accommodating. My vehicle was serviced for a whole week and when she text me that it was ready she said they cleaned it up for me and I didn't have to pay the usual $100 deductible. I also had a thank you card waiting from Melissa and a small gift. This is the best service I have ever received in the 20 years I have owned vehicles. I love this dealership and will be back to purchase another Lincoln within the next couple of years and will have all of my services done here.
Awesome.from the first Phonecard to Tim (of which they were five) To the keys of actually buying the car. Tim made it very easy, he explained all the features and a car that I never saw that many features and I???ve called him a couple of times since to remind me I watch some of the features are. The finance man Nick and I am sorry I don???t know his last name just made buying the car so simple explained everything in detail to me I probably bought 10 cars in my life this was the easiest one thanks Napleton thanks Tim and thanks Nick If I could put a six star on my review I would have
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