The Service Department treat customers very cordially and respectfully. They take care of all the details making the experience of having your car repaired very comfortable. They gave me peace of mind.
The whole team went out of their way for me. Will gave me his personal cell number. They sent someone to pick me up when I couldn???t get a ride to pick up my new vehicle. Paul was so patient with me & listened to my needs. They found the perfect SUV for me, even retrieved my old vehicle for a trade in from Saratoga. All of this was done around the Thanksgiving holiday weekend. Highly recommend/ excellent customer service!!
Schultz Ford of West Haverstraw New York- If you are looking for a Ford this is the place to go. This dealer brought me back to a place 30+ years ago, when your local car dealer actually knew your name and actually cared about repeat business. Yes, if you???re into the high pressure chaotic wall street trading floor zoo- then this is NOT the place for you. Do your homework online first and take a look at what they have in stock. Keep in mind they have another store in Nanuet NY and they can get you just about any Ford vehicle to your liking. When I arrived, I was greeted by Rose who did a great job making me feel right at home. They had the car I was interested in ready and waiting in the back. Clyde brought the car I was to test drive around and showed me the highlights of the car. After a nice test drive up scenic route 9w I returned to the showroom. Due to my situation with the VW "Dieselgate" class action lawsuit I was unable to negotiate a deal then and there. I met with Brian the sales manager who reviewed the financials of the vehicle that I was interested in. We stayed in touch over the next couple of weeks as to the status of the buyback of my vehicle from VW. The day they took my VW back I called over to Brian and we worked out the final deal over the phone (Luckily the car I test drove was still available). Again, as I said "no pressure" at all... I filled out the financial information online and was pre-approved within minutes. Clyde called my insurance company and added the car to my policy. All I needed to do was sign the papers. Due to a scheduling conflict, we needed to take the car that day. Because we arrived after service hours Brian the Sales Manager was actually washing my car in the service bay. I was amazed by the Roll your sleeves up attitude here! You would never get this from a Prima-Donna NJ dealer. I've never experienced service like this at any dealer before. We live an hour away in New Jersey (The home of high pressure sleazy car dealers!) We could have shopped the "Auto Malls" locally but we would never have had the level of customer service that we experienced at Schultz Ford of West Haverstraw. This dealer truly goes out of their way to earn your business. What a great buying experience! We will be back for our next Ford. I???m not sure when that???ll be, our Expedition has over 130k miles on it and is still running strong (Knock on wood!) Ford has come a long way in building quality products.
Lori Thomas made our buying experience at Coccia seamless and exceptional. She took the time to show us multiple vehicles and treated us le we were the only customer there. This was our first time at Coccia but will not be the last. Highly recommend Lori and team.
My husband and I came in looking for a bigger vehicle to fit our expanding family. We 0retty much knew what we wanted. We told our salesperson and he immediately pulled the exact car we wanted. We worked quickly through the paperwork and went home with the vehicle that night. Fast, friendly and courteous environment!
My daughter recently bought a car from Don Marshall in...
by annettenorfleet from DealerRater.com
July 19, 2018
My daughter recently bought a car from Don Marshall in Decembert 2012. She highly recommended that I check out this dealership before looking anywhere else. I was nervous to buy a new car but I have to say that Fred Owings worked well with me. I did not feel pressured to buy a new car. I appreciate him being patient with me through the process. I'm very pleased with the deal I received.
Had an amazing experience at Ray Skillman Kia--as always. From the salesman to the management team across the board amazing. Did not talk down to me, did not make me feel stupid--as some in the past have. Overall amazing. I have always dealt with Ray Skillman and will always. This is the second Kia i have had. Both have been amazing. Thank you all
Great experience with Meredith and the staff at Edwards Motors. Meredith was easy to work with and wasn’t pushy during the process. We knew what we were looking for and what we could afford. We found it and were out of the dealership within 2 hours with our new ( gently used) car.
In my role with the City of Quincy, I’m frequently frustrated by our inability to reward our taxpayers by buying locally...I’m very proud today to look at a purchase order for two new Police vehicles being purchased at Gem City Ford. Quoting from the letter from our PD to the committee, “...for many reasons t vehicle) most liked by our officers”
The cherry on top of the sundae is that we get them frquincyom Gem City Ford!!!
I was searching for a replacement vehicle and had a used one in mind. I wanted something similar in size and performance to the one being replaced. I found this Ford on the website and decided it was worth a look. The process - from start to finish - took less time than I thought and that's always a good thing.
I had my Jeep Rubicon hail damage repair done at Landmark Collision. The work was outstanding. Some paintless dent repair, some new bodywork and some outstanding paint work! Delivered back to be all shiny and beautiful.
We love Steve Allen, he is always very friendly and very helpful in finding is a great car and we love Lynette in the shop who is also very friendly and helpful! We won't go anywhere else to find a car because we know that your office is always honest! Thank you!
Everything about the service was excellent; from my greeting by service personnel through to clearing me to leave. My car was returned in excellent condition as if it was brand new!
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