If you are looking for a pressure-free, friendly sales environment in which to select your next car, I highly recommend the team at Northtowne Auto Group. Specifically, I want to recognize the outstanding service provided by Sean Moore, Sales Consultant at the Northtowne Hyundai location. His confident, yet relaxed and genuine service approach was a refreshing change from the dealership norm. Sean introduced my husband and I to the Hyundai brand and gave us honest feedback to help inform our buying decisions. The entire sales team was exceptionally friendly and accommodating to us during our visits to the dealership. Though we haven't made our final car selection, the relationship we have established with Sean certainly influences with whom we wish to give our business. Kudos to Sean! Thank you for being so knowledgeable, caring, and awesome at what you do!
We went into Zeck not knowing what to expect Fran helped us every step of the way and even offered his personal opinion of the truck that I ended up buying! He wasn???t too pushy and helped us every way he could! I will definitely be back and asking for Fran in the future!
Forget what you've heard about buying vehicles from dealerships. Zeck Ford has simplified the experience and made it easy. There was no negotiating or being taken advantage of. No pushy salesmen or tricks being played. Zeck Ford offers the best price upfront, and offers the best customer service around. Nino and the entire staff was very straightforward and kind throughout the entire process.
I recently was in search of a quality used and preferably certified vehicle with low miles. Salesman Louis Scrivo faithfully worked to locate and delivered such a vehicle. Louis Scrivo's courtesy, attention to detail and commitment to not only the sale but also to the service delivery was key. Louis Got It , a Sale equals Service Delivery
We went in to look at trucks and our salesman Mike Amaral was so helpful! He was honest and straight forward and helped us get into a great truck that fits our budget and needs. Thanks again for all your help Mike!
We???ve bought from this dealership before. Haven???t had a bad experience yet. Our salesman was knowledgeable and super helpful. Mike Amaral went out of his way to make sure we got a good price on a quality vehicle. Quality people make a difference when making large purchase. Thanks for the help and the good experience.
I bought a Ford Fusion that I absolutely loved from Zeck Ford in 2015. It was a very easy process and I was treated with respect. I unfortunately, had to replace the Fusion this week as it was totaled in an accident. I chose to return to Zeck Ford for a replacement vehicle. I had a very specific set of must haves and a budget I was not willing to go over. I was able to purchase a new vehicle from the same sales associate I had worked with earlier. Fran Weis, was a very professional and easy to work with. He provided me with several different vehicles to test drive. I never felt pressured to speed more than the budget I had set. He patiently went over the specifics of each car and helped me make a decision I am happy with. Hopefully, I will not have to purchase another car anytime soon. If I do, I will return to Zeck Ford and will again request Fran Weis.
I have been looking for the car I purchased for about a year. Found the car and called Northtown even auto and was lucky to have Carl carter answer the phone. I made an offer for the car and Carl got back to me in about 10 minutes. I made another offer and had a very nice conversation with Carl about this process and again after taking to the owner they came back with an agreement we both could live with. I live in Massachusetts and doing a deal long distance was a little concerning I did not see the car in person but Carl assured me the car was on great shape and I would not be disappointed when it arrived. He kept in touch with me on a regular basis on what I needed and put me in touch with Keith to get all of the paperwork completed. I hope the owner of the company gets to read this because he should be very, very proud to have such dedicated employees working for the company. I only wished i could have met Carl and Keith to thank them ln person
Buying a car here was one of the most comfortable car buying experiences I've ever had. My salesman Todd Wood was absolutely amazing. The finance manager didn't try to hustle on the warranty and made me feel very comfortable about my new car. Overall this is a great dealership and one that I will look to in the future and will recommend to any one I know looking for a new car.
My wife & I had been in the market for a new vehicle for a few weeks & just couldn't decide on a make or on a dealership, for that matter. But, when we met Carl Carleton at Northtowne Mitsubishi, we instantly knew we found our salesman! Carl is, HANDS DOWN, the best (and I cringe using this term, because of the bad stigma associated with it) car salesman either of us have ever encountered!!! He was so helpful, knowledgeable, nice throughout the entire process. Even John in financing was great. Please take my word & give Carl a call if you are in the market for a new or used car (816) 453 -2710
I had bought a new 2012 Hyundai from Matt. He is a great guy with a real concern of your needs. I went back this year and Matt once again was very helpful and considerate. In fact, the whole Northtowne Hyundai people were very nice.
I had my repairs and maintenance done for the last five years at Northtowne Hyundai. They are very professional and friendly. I am in and out quickly and given superior service on my vehicle.
After purchasing our first new Mitsubishi from Carl, I was also in the market for a new vehicle. Carl and Nick were VERY helpful with getting a good trade-in value for my car. Between the trade-in and the rebates available, I was able to also purchase a new vehicle. My wife purchased hers on Monday and I just completed the paperwork today, (Wednesday). Nick and Carl were very informative and knowledgeable on the different vehicles. We will definitely be customers in the future. We were taken care of and Nick and Carl answered all my questions regarding the vehicle, warranty, service, prices, etc. I couldn't have been happier with my purchase. We purchased 2 brand new vehicles and stayed with-in our budget and got exactly what we wanted.
Carl and Nick went above and beyond to find us what we wanted in a vehicle and meet our price requirements. We were so impressed and happy with their service that we immediately bought a second vehicle for my husband. They even went so far as to find my husband what he wanted at another dealership and have it for him the very next day. We will be customers here again in the future, and will highly recommend the Nothtowne automotive family!
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