My sales person Tina Suxo was so nice and helpful she showed me a few cars but i really wanted a truck and she and her crew got me into a very nice an clean chevy pick up .. i recomend this place highly .. thank you Tina so much
Danny Jordan could not have made our car buying experience any easier. He was professional, patient and never once put on any pressure. We are thrilled with the experience we had at Herb Chambers Lincoln of Norwood. James Lewis made the paperwork portion of our purchase a breeze. He explained every detail about the financing and warranty but did not push us to purchase anything we were not comfortable with.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
First time experience with Medway Auto was such a great encounter especially with Robert Hurley the Sales Rep. Overall experience with them is exceptional. The Service Department also did very good job on my car. A big thank you to you all.
My agent, Linda was absolutely delightful. And Tim was do helpful. I looked at the car on Sunday, bought it on Monday & picked it up registered and stickers on Tuesday. I was blown away. The staff treated myself, husband & 4 yr old daughter like we were family & had known us for years. I would & will recommend this dealership to any and everyone.
I took my car to Kelly Ford for service today. Oil change, tire rotation etc. Brian and his staff took care of it very efficiently. He explained everything and made sure I was informed of the progress. I will definitely be returning to service my vehicle.
From start to finish, the whole car buying experience was seamless, especially coming from out-of-state to purchase a new VW. The entire team at Mastria VW was polite, attentive, knowledgeable and very easy to work with. Will definitely come back to them for the next car!
I just bought my 4th car from the Imperial Group. Although I purchased a 2018 Chevrolet Trax, I insisted on having Dave Bertulli from the Ford side as my salesman. Dave has sold me 3 of the 4 cars I've bought from Imperial over the last 8 years and I wouldn't work with anyone else. He has the rare trait in car sales of being honest with you about what he can and can't do for you, he won't tell you what you want to hear to get your money, he would rather build an honest relationship so you will go back to see him time and time again, as well as sending your friends and family to him.
We recently purchased a 2016 Ford Edge at Imperial Ford, and had the pleasure of working with Ali Kehail. Buying a vehicle is not one of our favorite things to do, but we have to say, that this experience was a good one. Ali is a great salesman, and we appreciate his superior professionalism. We highly recommend Ali, and encourage anyone who???s looking to make a purchase.... make sure you see Ali....!!!!!!
I went to the dealer for a quick oil change. I was asked by the service guy Don if I had appointment, I did not. I asked how long the wait,he said under an hour. He said he could do it right away.. Had the vehicle in and out as he said. Great job Imperial Ford service team..
Had already planned on buying a truck at another dealership but decided to stop at Imperial Ford in Mendon before heading back to the other dealership. Kevin Raposo immediately noticed me on the lot and showed me a number of options on site. Kevin and Ian Marsh also mentioned a 2018 XLT that was off-site at the time in Milford and offered to take me to see it. While it was not my intention to buy new, they both did an great job of selling the attributes of this (almost) new F-150XLT. They worked with me on getting a fair price on my trade-in to help get to my budget. And despite the extenuating circumstances of the title with the previous owner, they pushed to get the paperwork in order as soon as possible. There was no pressure and they were willing to work with me. A great experience.
Went into the location on FRIDAY morning with the intentions of looking around for a new SUV..They made it such a great experience that Drove out with a 2018 ford escape .They dedicated there day entire day to making this happen and drove out that day . I will never buy anywhere else Rich Baer
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