I love coming to Varsity Lincoln whenever I need an oil change. They are attentive as soon as you pull in. Without having an appointment, I usually get my oil changed within an hour. They will follow-up with you as soon if possible if additional work has to be done. They will also alert you to any possible future maintenance. Although I did not purchase this car from Varsity Lincoln, my future car will definitely be purchased through this dealership.
Buy your vehicle here, get your vehicle serviced here.
by AC from DealerRater.com
December 4, 2018
We???ve purchased several vehicles from Sellers and have had such positive experiences each and every time. Currently our Sales Rep is Andrea Milligan, believe me when I say she is the best! We also service our vehicles there as we know and trust that they are honest, professional and very reasonable with their pricing. They will bend over backwards to make sure no customer leaves unsatisfied.
I leased another car today 10/24/2018. It's my 3rd from Hines Park. The reason I've returned 3 times is Delores Sciberras. I have just retired needed to save money. I thought it was a long shot , to turn my lease in early and lease a new car. The payment is actually less. I thought it was a long shot. Delores made it happen, she's honest tells it like it is. Saving as much money for the customer, very knowledgeable goes out of her way. I'm a Ford retiree whose family members come to when they need a truck or car. I've dealt with lots of car dealers, Hines Park by far is the best. Why, because they have Delores Sciberras.The art of selling a car with honesty. Something thats unfortunately is rare at other car dealers.
I looked and l found Lincoln Mercury’s most beautiful MKZ. I’m telling you Star Lincoln Mercury has what you need. Just find the car you want and talk to Mr. Tim Shea it’s just that simple in about a half an hour you’ll be riding that dream car home or if your like me go pick up your cutie and put the pedal to the metal. Tim was fearless when it came to dealing with the financial institutions I told him to keep it in the 3’s and he did it without backing down. So go see Tim Shea at star Lincoln Mercy in the certified used car department. he’s fair, honest and fearless
I came into Star with a grand saved up and a 460 credit score. 3 months later with the help of Tim Shea I'm in a Chrysler 200 with 500 miles on it and the process couldn't have been easier. I highly recommend Star and Tim for your car buying needs
Tim Shea did a great job facilitating my Vette purchase. Not only did he find decent financing for me, he also moved the process along orderly. Tim always responded to my phone calls and emails timely, keeping me totally informed throughout. It was a pleasure dealing with him. Just a good, honest guy.
We recently purchased a 2016 XC 60 from Suburban Volvo and Jon Smith who handled our sale was a consummate professional . He covered all aspects of the sale and we were more than pleased with the entire process. We highly recommend Jon in the sales department. Go and pay him a visit if you want a great deal and things handled professionally and hassle free. Dan & Connie Krueger.
We brought our Ford 350 in to be fixed and plug that goes from your 5th to the pick up truck and broken twice, actually came apart, what we were told is this happens all the time, and they wanted to charge us $300.00 and some dollars for something that would fall apart again I found terrible business, my husband even called Jenny the one that sold it to us, she never called us back and the person who he did talk to said there was nothing he could do, I was under the impression it would be under warranty and we were told no.
Waiting area and the whole new car area is in desperate need of updates. Feels old and dirty. Service department is the only reason I go and that isn't much better. The last 2 visits, one or two service writers working and they do not like making eye contact to acknowledge you.
I found a suv that I was interested in buying online. I made an appointment to view it and ended up buying it. I had a great experience here from the time I walked in. Everyone was attentive and answered my questions to my satisfaction. The service department also was great when they replaced the tires. They gave a ride home and back because of the length of time it took. I would have liked a higher trade in value for my car, though. I know it was worth more than I was given.
Best experience ever!! Just bought my third vehicle from this dealership, just told them what features I needed, and always amazed that they nail it every time!!! Thanks Shawn Johnson for making me a repeat customer!!
Just took delivery of a 2016 MKX Reserve from Crest Lincoln and the whole process couldn't have been easier! We had been watching several MKXs on Cars.com, and found that Crest had the best price vs. mileage for our MKX compared to other Lincoln dealers in Ann Arbor, Novi, Plymouth and Dearborn. We wouldn't normally drive over 60 miles to buy a used car, but it was worth it. Tim Stasinski was a fantastic salesman, answering all our questions. He took the time to go over all the features of the MKX when we first looked at it and then again in more detail when we picked up the vehicle. Tim also handled contacting our insurance company and credit union to take of the details with the car purchase. We would definitely recommend making the drive to Crest Lincoln and speaking with Tim if you're looking for a vehicle.
Had my F150 serviced, service was excellent. Brian is the best. I have bought 2 vehicles from this dealership, great service and great people.
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