Dan is the best person in the service department. He is professional, courteous , knowledgeable and friendly.. He does what ever it takes to take care of his customer and it is very much appreciated. When I go in I deal with him only, it???s worth it to wait for him. He is the main reason I go there for service.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
I recently went to Car Dex to shop for a new car after my car decided that it didn't want to run anymore! The selection was great with all the "hot wheels" and the hot service only complimented the cars if not raised it to a higher level! The reason I gave 4 stars for the buying process was because the selection was so much that I had trouble buying a new car!
I gave this rating because of the attention, consideration, and accommodation that I received from Rex Aaron. God bless his heart. He took very good care of me. As for Anthony xxxx at service, he did not demonstrate any customer service etiquette to me. I was already upset about my disappointment with vehicles that I purchased just in May, and having so much problems. He got very argumentative with me on the phone coupled with condescending attitude. When I came to pick up my car he completely ignored me, and never acknowledged me, even as as I was saying hello to him. I was taken care of by others. That is not how I know Lincolon.
The best experience anyone can ask for when it comes to purchasing a vehicle. My salesperson Marius was amazing when it came to showing me all the features of my new 2014 Volkswagen Passat and went well beyond my expectations when it came to customer service. When it came to financing Max was amazing getting me approved even though my credit was rough. I would recommend Carvision to everyone
I was shopping for a used vehicle for myself. My credit was challenged and I knew it wouldn’t be easy to find something dependable ,more importantly, safe. Laurie was SO much help. She never gave up on me. Regardless how hard it was to finance me. She genuinely cares for her customers and is the definition of dedication. I wouldn’t buy from anyone else.
I purchased a certified MKZ Hybrid on 9-1-18 with Russel Hogg. Very professional and a pleasure to do business with. Very informative about the car, papers all ready for me to sign, a wonderful experience.
I purchased a vehicle 3 years ago. I have consistently been treated as a valued customer whether I call or go into for service. This is a great team, I love the service they provide, and I love my vehicle.
Let me start with the dire situation we were in, after evacuating to Philadelphia from Miami after Hurricane Irma, my family and my Truck were exhausted. I've heard about the great Service the Bergey's Lincoln provides, so we drove the extra 45 minutes to Lansdale. Chuck in the Service Department was a Saint, he eased our mind and troubleshot all the noises and squeals we were experiencing. His wealth of knowledge and the matched maintenance skills of his "Truck Man" Jason were far beyond our expectations. There is no job too big for Chuck and his team at Bergey's all the parts we needed were delivered fast and the Truck was driving like new when we left! Chuck is a true hero and we wouldn't have made it all the way home to Miami without his quality and genuine service. I highly recommend the Service Department of Bergey's Lincoln!
Kudos to Chuck Bernatowicz, Service Manager. I was late getting my inspection and Chuck gave me an appointment within 24 hours of my inquiry. He is always so helpful and up and provides great service for my MKX Lincoln. Many Thanks!
My wife and I went looking for a new SUV. We were met by a great sales person John Stetzer who was great. He was not pushy but very knowledgeable and really went out of his way to make sure my family was taken care of. Best car buying experience we ever had will be buy any car in the future from CarSense and will ask for John Stetzer.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
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