I love coming to Varsity Lincoln whenever I need an oil change. They are attentive as soon as you pull in. Without having an appointment, I usually get my oil changed within an hour. They will follow-up with you as soon if possible if additional work has to be done. They will also alert you to any possible future maintenance. Although I did not purchase this car from Varsity Lincoln, my future car will definitely be purchased through this dealership.
Stepping into a dealership, as a single professional woman is uncomfortable and feels risky because of previous dealings with other dealerships. I’ve been told many things over the years by other dealers that were nothing more than spins off truths and lofty sales lines. I ended up (finally) being very comfortable with every member of the Varsity team that I came into contact with. Jim Montroy was understanding of my apprehension and fears making a such a large purchase. He was honest, PATIENT, very transparent with me. Jim took the time to understand my concerns, answer (all) my questions and gave me solutions and alternatives. Varsity and Jim M have won me over. They have a great selection of stock and will do right by you.
This was so easy I couldn't believe it. Jim took care of me, Steven was great at explaining things. I walked out with a very nice Mkx for my wife., I will come back when the time to buy comes around. These are very professional people.
My daughter needed a car fast after she got into an accident. We didn’t really know her options. But Jere and Stephen helped my daughter get into a 2017 used escape with low mileage plus extra warranty and tire and wheel coverage. Without and hassle they got her into a safer suv at a fraction of the cost of her previous car. Thank you for helping my daughter out Jere and Stephen!
My car was totaled from the insurance company. To say I was stressed was an understatement, since I wasn't planning on buying a new car anytime soon. Luckily I had Jere and Stephen to help me through the buying process. They calmed me down and got me into a 2017 Escape in no time. The best part about it is that my payments are actually less then my 2012 Buick that was totaled. Jere and Stephen helped me out in my time of need and I couldn't be more happy with my purchase.
Great experience !! Spoke with Jim on Friday. Came to the Dealer on Saturday and
drove the Mustang... very nice car.
Called Jim Monday morning. Told him I wanted to purchase the car and I would like to pick it up at 3pm. Jim is a great guy.
He said no problem got the mustang cleaned up and ready to deliver. Transaction went very smooth. I could tell dealing with Jim he is very passionate about his job. Thank you
Jim Montroy we will do Business again !
Be careful of this place as it's addictive! I mean the staffs are nice and kindly, the place is well prepared and clean, and the experience getting a new lease car and having it service were so great that I want to go back again and again.
Recommended for everyone looking for a new / used car or even just engine oil change!
Since I leased once from this dealerships, I became coming back for the 2nd and plan on 3rd soon.
Greeted right away in service Lane, very nice customer lounge area w/coffee, work stations, tv. Service staff is very professional, service advisor kept me informed on finish time and reviewed all work completed. Always a pleasure coming to HP
I looked and l found Lincoln Mercury’s most beautiful MKZ. I’m telling you Star Lincoln Mercury has what you need. Just find the car you want and talk to Mr. Tim Shea it’s just that simple in about a half an hour you’ll be riding that dream car home or if your like me go pick up your cutie and put the pedal to the metal. Tim was fearless when it came to dealing with the financial institutions I told him to keep it in the 3’s and he did it without backing down. So go see Tim Shea at star Lincoln Mercy in the certified used car department. he’s fair, honest and fearless
Took my car into the quick lane on a friends recommendation, not only was the experience amazing, Yahya was the best customer service rep I have ever had to deal with, I will be a forever customer. Thank you Jack Demmer.
Me and the Mrs. looked at a used Lincoln MKS there and were helped by Pat Koss he was very friendly and informative and gave us a good deal on it...the car was immaculate when we saw it and it sparkled when we picked it up...we would recommend this place....He even called a couple of days after and asked if we were happy...
Talk about hassle free, enjoyable car shopping. Everyone in the dealership was professional, friendly, helpful and very enjoyable to work with. The process was effortless and actually enjoyable which is a word seldom used to describe dealing with car dealerships and salespeople.
Great knowledge on vehicle and excellent service! I have recommended my experience to friends.
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