Purchased new to us, used Lincoln MKZ. Owning an older MKZ we were knowledgeable and happy with the vehicle. The newer model with all the electronics was very confusing. Our sales person, Drew. Friends, walked us through the processes of setting up the necessary electronics. Took great care making sure the vehicle was cleaned and ready for delivery. The entire purchase expirence was enjoyable. I would highly recommend Drew and Jack Schmitt Ford/Lincoln to my friends. This is my second purchase.
I've now purchased two cars from Jack Schmitt Ford Lincoln and will definitely be looking their way when I go to purchase another car. The customer service has always been outstanding and they are very accommodating to requests.
I personally worked with Nick on my second purchase and he was courteous, professional, and knowledgeable. I appreciated his honesty and willingness to work with me on the purchase.
This truly is a 5 star dealership and is well-deserving of everyone's business. I highly recommend them to anyone looking for a new or used car and I look forward to seeing them again in the future. Thanks again for everything!!!
We arrived at the dealership and ask to look at a Kia Sorento that I saw on the website. Our sales man Chris Wheeler was very upfront, professional and didn't try to sale me something other than what I ask to look at... He showed us the car allowed us to look it over from outside to the inside. After we test drove the Kia, Chris made sure it was what we were looking for without any pressures to buy... After I told him that we were looking to purchase in a cash sale. I than give him my budget UP FRONT. I couldn't believe it no hassle no back and forth and within one hour I had purchased my Kia and we were done and out the door. THANK YOU, Chris Wheeler, and the team at Jack Schmitt Ford. Highly recommend.
Came here to purchase a new car. The quality and professionalism of our sales representative, Laurie, was amazing! She was funny,engaging and answered all the questions we had and more. The follow up call afterwards was a nice touch as well. Highly recommend this dealership!
We've purchased five cars from Jack Schmitt Ford, going all the way back to 1990. We have had excellent customer service, the sales staff aren't pushy and they'll go out of their way to make the process enjoyable and they seem to love their jobs. The service department is outstanding, as well!
Clint and Jack Schmitt Ford Lincoln took excellent care of me from the time I arrived until I left with my new 2015 Ford Focus St. Very friendly environment and service, helped me through the process in a very timely fashion. Would definitely recommend this dealer nd Clint to anyone looking for a vehicle.
Mike Miller was GREAT, handled all our concerns, made sure that the vehicle met all our expectations, went the extra mile to get things done, really nice guy, no pressure, just helpful. I would recomend Mike to other friends and family
Just purchased a new Ford Focus ST for my son. Our salesperson was Jim Smith. The experience was top notch from the first moment. My son had been in previously to talk with Jim. My son is 23 and had been treated like he was not a serious buyer at other dealerships. Jim treated him with respect even when my son had just been test driving cars to see which one he wanted. When we came back to purchase, Jim and the entire team were friendly and professional. I felt we got a great deal and my son is really happy with his car. There was a small defect in the paint so we met the GM and the service manager to discuss. They are going to fix it at my son's convenience. I would definitely buy from this dealer again.
I've purchased many new cars over my 65 years, with too many stories to tell here. I like all kinds of cars and trucks and this is my second time from this dealer. I was very pleased with the way I was treated by Vince, our salesman, and J.P., the finance manager.
Excellent service, I have been with Dave Sinclair since 2001. I have no complaints. They have been kind and very helpful in the service department. Always greeted with a friendly smile and concerned. They always do great repairs the first time. Never had to go back. I recommend them to everyone because of their great service.
Dave Sinclair Lincoln has been an outstanding and happy buying experience. From the sales floor to service you will only pass by knowledgable and helpful associates. Though they treat their customers extremely well it still doesn't top their Concierge Service. With Dan setting up your appointments, driving to your home with a Lincoln loaner, taking your vehicle to have service completed, then returning your Lincoln repaired, vacuumed, and washed you can't help but feel a little special. Dan is a very knowledgable, punctual, helpful, caring associate and he does his Concierge job to near perfection. The service and sales team are both highly skilled and treat their customers very well. Great job!!
The service advisors are very efficient and polite. When given a quote for repairs, it's always exactly what's stated, and not an added expense after the fact. If I don't ask, they will ask me do I want a car wash. The atmosphere is pleasant. Even the cashier/receptionist are very polite.
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