This was my first real car buying experience and I couldn't be happier with my purchase and the customer service ( Teresa )...from the moment I walked through the door I felt like a valued customer not just a number or a commission. I got exactly what I wanted and was treated with respect and kindness. I will be going back for my next car.
We had a great experience purchasing this vehicle for our son. Our salesman wanted us to get the best vehicle value for our budget. We felt going in we might purchase an Explorer but we were given options based on our price point that we were working with. As it turned out we purchased an F 150 pickup. Our son was beyond excited and we felt we came out with a great vehicle for him. We had a great experience. We were in and out in a short period of time too. We would highly recommend Utter Family Ford.
Dom Prendergast was thoughtful and made the experience pleasant. I was there for almost 6 hours, but Dom was patient and at no time did it seem like I was there that long. Dom made the process smooth and painless. He walked me through all the new features and controls, a lot since, I went from a 2004 to a 2018. Dom, also, provided me with his number in case i have any issues and to set up my first service.
I was helped by Luis and Sean’s on my Volvo acquisition - both were amazing. Luis did all the sales and process went exactly as promised. I was in and out without additional headaches. Both of the gentleman were great in going over all of the features my new car has and explaining how to operate the apps. It was lovely dealing with them. There was no pressure and genuine interest in being helpful. Good job guys! I appreciate what you did for me and how easy it was. Will be back to see you for my next ride. :).
The team at Galpin did it again. I needed to replace our Ford Flex that was coming to end of its lease but was struggling to decide which new vehicle to get. I needed something with a third row and Galpin had a number of options. David Choi and Hernando Thola were awesome. They were extremely patient as I test drove almost every make and model they carried with a 3rd row. They very knowledgable and shared all the pros and cons of each vehicle and the promotional deals for each. After 3 weeks we picked up our new Volvo XC90. I acnt thank the David and Hernando enough for their help. This is my 11 vehicle from Galpin and each purchase gets better and better. We will definitely be back!
Great service and very timely. Always take my vehicle here
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