This is our 4th purchase from this dealership in last 10 years, 3rd with John Plank as our salesperson. Honest and easy to work with. I originally went in for my scheduled maintenance service on my 2016 Taurus but was also interested in getting another vehicle for my wife. John and the staff worked with us to get us a beautiful 2018 Escape. Service on the Taurus was absolutely great too. Very reasonable price and great service. I am converted to driving a little more to get the great service on our Ford vehicles.
I liked that I was able to get an appointment for an inspection on short notice as I had forgotten all about it. I also appreciated the reminder postcard that the dealership sent me. The wash before releasing the car was also a nice touch.
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