Excellent experience. I worked with Don LeMay.
Don was knowledgeable. He was very patient with all
the questions I asked. He told me to keep in touch with him, knowing
I would have more questions. I have done that. He was kind and wonderful to
work with. He made me feel extremely comfortable!
I am very happy with this dealership, they were very friendly. Craig Sabrese helped me choose the perfect car for me and guided me through the leasing process. I will come back again to buy my wife's car here. Thank you Craig, I am very happy.
It's always a pleasure to have my Lincoln MKZ Hybrid serviced at Al Packer Lincoln. Led by service manager, Shorty Pena, the job is well done and I receive the individual attention I should. From the purchase through the service, I'm glad I discovered Al Packer and his team.
Needed to lease a new car - present lease expiring. Very interested in Lincoln MKZ as well as a few other makes/models. First stop was Al Packer Lincoln. Met with Saiid Nachawi. Described my needs/wants, test drove a new MKZ, sat down and negotiated lease. Very impressed with Saiid and the dealership. By the end of the meeting, I agreed to lease a new MKZ. I am really enjoying this vehicle.
Edgardo Pena, (Shorty) has always taken care of both our 2 Lincolns without any problems. I will say have had many experiences with service dept. at other dealers and not so well. I trust Edgardo and that is all I need.
Thanks again (Shorty) for taking care of Sandy and myself so professional.
Roger and Sandy Shepheard
I purchased my 2015 Navigator from Al Packer Lincoln in early 2016. I have had very little trouble with the vehicle and bring it in for regular servicing. I brought it in for an oil change and tire rotation recently, and had to wait a little longer than expected or I was promised. Still, the vehicle was returned to me in excellent condition, washed and vacuumed. The waiting area is always inviting with refreshments and comfortable chairs and television. Overall, a very good experience. Service Manager Edgardo Pena did a good job of taking of my car.
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