I had the BEST buy experience from Bill McRae Ford. My salesman, Tim Herrick is hands down the BEST!! I never met Tim in person until I went to pick up my new truck. Tim and I talked over the phone and via email to get all my particulars that I was looking for in my new truck. He didn’t stop until he found EXACTLY what I was looking for. I would highly recommend Tim to anyone looking to buy a Ford.
I carried my wife's car in for a battery replacement this afternoon. I was told wait in the customer's lounge and that it would be handled very quickly & it was. The old battery was still under warranty and it only cost $20 for labor. WOW, was I surprised. We are thanking the LORD for Tim McRae and all of his fine team there.
They have kept us rolling through the years.
BLESSings to all of them, Tommie Helm.
I had a great experience buying from Bill Mcrae. A friend of mine told Steve Yates what i was looking for, so he contacted me. After sending a few text back and forth he was on his way to livingston pick up the vehicle we wanted for a price better than we wanted, also gave us what our trade in were worth ( which never happens ). I fell as if Steve wasn't trying to get rich off me, like we were working together and that is what business is about!!! And if they don't have it there, they will find it.
Been going here for years and they have always taken good care of us. They beat the price of most places we checked and always take great care of our vehicles. My husbands car is approaching 250,000 miles and it still runs like a dream.
I always receive outstanding service at Jack O Diamonds! I always feel Pampered at this service department ! In and out in a flash! Service received is 1st class! Thank you Jack O Diamonds service department! You guys ROCK!
Cory, the Service Department Manager, was delightful - he accommodated my crazy schedule for service and went out of his way to be helpful, charming and easy with whom to work. Service facilities are first class and very clean and neat, not the typical service areas.
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