Wow - what a great experience! Drove an Edge and MKZ No pressure. Leased the MKZ. Cathy Reed was the reason - Best salesperson ever, honest, fair, no hocus pocus. Gave me all the details and did not push me one way or the other. Then after all the papers were signed - thanks Manny - in under 45 minutes - Cathy gave me the instructional tour of my new car - she spent an hour going over EVERY detail and was patient while I learned everything this car has to offer me. Can't say enough about the experience. Love you guys - Thanks, loving my new car!!
Best dealer experience we have had in 40 years. Mike Talarico was helpful and a pleasure to deal with. Cindy B. , the finance manager, is a force of nature. It was surreal watching her speed and efficiency in arranging the registration transfer, title transfer and insurance transfer at 5:00 on a Saturday. I wish Shaker had stores in the Hartford area.
I generally do not like to go to car dealerships, but Crowley was an exception. We worked with Tony Teodosio, who was one of the best salesmen that we have ever encountered. He was professional, knowledgeable, courteous and a "nice guy"! He reflected the whole atmosphere of Crowley. He worked with us to get a great price both on the new Lincoln MKC and for our trade-in. He went through the paperwork slowly so we would understand the numbers. When we picked up our new car, Jeff in finance did a great job going over things with us. He even set up an appointment for undercoating the next day.
The next day, service from Crowley came to our office, picked up the car and dropped off a loaner. They brought our car back to the office mid-afternoon. It doesn't get much better than this! What a GREAT experience! Thank you Crowley!
This is the second car I have bought with Cathy. She is lovely to work with and is very straight forward. I arrived at the dealership to look at the vehicle with a sleeping toddler and a newborn. She ran back and forth from her desk to my car to work out purchase information. I really wanted to send pictures of the undercarriage to my mechanic, at 5:30 at night she got my car onto a lift and allowed me to drive into the service area to take photos. She is awesome.
Richard (Richie) Gonzales went above and beyond to make it a good
Experience. Assured that the vehicle was a true certified Lincoln when I had some Questions regarding some warranty work that was already performed on the vehicle
Cathy Reed is the best.We have been going to her for nearly 30 years now and plan on going to her until the day I die or she retires, whichever comes first. I can' think of a better testimonial than that. Enough said.
After months of searching for a mustang GT, I purchased one from Shaker's. I had visited several other dealerships and test drove several cars. My initial contact was by email with Rodrigo Gallardo. He sent me a video of the vehicle I was interested in and I stopped by to look at the vehicle later that day. Everyone was friendly and it was a nice atmosphere. The negotiations were quick and there was non of those long down times where you just sit around like other dealerships. Once a deal was in place they handled all the paperwork and I picked the car up the next night. It was one of the few times that after buying a car I didn't feel like I left anything on the table.
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