Jacob Ferguson was very helpful answering all our questions about the technology features and helped us through them. Polite and friendly staff including sales manager Jeff Franke ,financial personnel Omar Jimenez, general manager Kasey Shirey and our salesman Jacob.
We have all heard, and told, the car dealer jokes. What an amazing experience. Started off with a fair price compared to other similar cars. I called and talked to a salesman and received detailed information. I did some “review” checking but got the name wrong. The wrong name produced terrible reviews, so I decided to call and get back and get “the other side” of the story. I talked to the owner and quickly discovered that i had reviews on the wrong dealer. I bought the car. Pain and hassle free. I live 200 miles away. They provided very detailed and accurate condition of the car. They even went the extra mile and delivered the car for a reasonable charge. I will buy another car from Eli and his team. His mom delivery ed the car with a big smile.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
My experience with carvana was and still is very good. I wanted to sell my can a few months ago and Madison was super nice. Undirtunately I had to cancel the sell bc of personal reasons. Now I???m again in the process of selling and Madison is super patient with me and so nice!
We found a used truck that we were very interested in. Contacted a local dealer to see if it could be brought to us (5 hours away). They said 'no' so we called David, discussed the truck; liked the responses and the contact. Drove 5 hours and purchased the truck. Great experience. Took it past the local dealer to show it off...lol.
I bought a Lexus RX400h from this dealer and they was very professional, helpful and nice especially John Kelty. They made it worth my 2 hours drive to buy the car.
Thank a bunch John, best wish to you.
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