I was treated courteously and quickly. This is an absolutely great service group. The people are friendly, helpful, and knowledgeable. If they don't have the answer they will find it. They are always willing to go above and beyond the call!! Vehicle was in and out sooner than expected and done properly. I have the greatest regard for Service Rep. Alisha, Manager Sean and Scot the OPS manager. They all go the extra mile.
I've dealt with Tom Peck Ford for more than 20 years now and am impressed with how friendly, courteous, and professional the entire staff is. Service department has always treated me fairly and both routine service and unexpected repairs are done promptly and done right.
Wade is fantastic to deal with. I would like car buying to be more like buying anything else--when I walk in, I want to know what something costs without negotiation. If you give me the price of a vehicle, I can make the decision to take it or keep looking--I don't want to be pushed into a decision and I don't want to have to haggle over the price. Wade will also tell you what you are actually paying for the car. Unlike many dealerships, you do not go in expecting a car to cost a set amount and then find out they did not add the tax, license, an any other incidental fees they could think of. My experience with other car dealers has always been fancy showrooms and hidden costs. Tenpin Motors doesn't give you a fancy showroom, the quality of his used cars are top notch, and they don't hide fees only to spring them on you while you are signing the papers.
Fantastic service as always!!! Thank you!!! We really did pick the right dealership for our new car and new car care. Fantastic people all around..
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