I bought an MKT several months ago and went back today for an oil change. Phil in the service department was wonderful and even helped me with some operating questions I had.
Not only was the buying process a pleasant experience but the service department is also a great experience.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Connor was great on assisting us find the best vehicle for us and our growing family. There was never pressure to rush or buy. We will be using them for service and recommending our friends and family.
Interested in a Lincoln Hybrid I was shopping around and was prepared to go out of state to buy what I wanted. Went to Diffee Lincoln saw the car drove the car bought the car. I had been talking to Lincoln Dealer in Texas. I asked the sales person in Texas if he could make me a better deal on the same car. He said no and that the deal I was being offered from Diffee was a great deal and not to walk away. That simple a Great Experience
Sales associate, owner, and finance employees were great to work with. All staff genuinely cares about you and your purchase from "Hello" all the way to "Thank you for your business". This is the second vehicle I have purchased from Diffee and I plan to return for another in the future.
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