The Service Agent Marcus is so professional with a nice personal touch by providing assistance to my questions about the features. Plus the group all work together so there was no long wait when one agent is not available.
I have been a Mercury / Navigator customer for a number of years. I started at Southwest Lincoln/Mercury and then come over to West Point Lincoln when Southwest closed. Since being here I have been impressed with the attention that I have been given personally as well as how well my vehicle has been seen to. The place is always clean and the service representatives are always friendly and helpful in explaining what needs to be done and how long it will take. They are never very far off the mark. I have know Sammy R and Pat O'C since their days with Southwest L/M and they have brought their knowledge and good manners with them. I have dealt with Arthur G and Pat Q since I have been at WP and they also are very kind and knowledgeable and very much appreciate all of the help and assistance. I imagine I will have my Navigator for a long time but should I decide to trade her in, I know that West Point will be my go to dealer.
They provided me with personalized purchase experience. Their prices are no-haggle but their vehicles are very clean. You deal with the same person start to finish, no hand-offs to different people. Small, family owned operation. Felt good buying a car from these guys.
Very nice and well put together dealership compared to some of the other ones around this area. We were recommended here by a family member for the best deal on a Lexus and was able to get it here with Thien Nguyen.
I got good help in getting a car that fit my needs better than the one I was looking at.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.