LIla was a great sales person very informative on the car I was buying. Got a great deal .
The owner was very gracious and the car I purchased was clean and ready to go . I would definitely buy another car from them.
Very easy to purchase, the entire thing happened over email and the papers were signed via overnight FedEx. Less than 1 week later, the car was in my driveway. It does take longer than a traditional dealer, but you don't have to sit there for hours while the paperwork and financing takes place. The car came in immaculate condition, no paint chips, no scratches. Interior was perfectly detailed and cleaned. Good price, low mileage, clean history report.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Had my MKX repaired at the Collision Center. They did a fabulous job. Car looks like new. Very helpful and gave me a new MKX as a loner. I would highly recommend the Collision Center and Witt to my friends.
The pick up and return of the vehicle as always is outstanding . The service adviser has been exceptional to help out. In that respect I have no problems. I do have a problem with the people who do detailing I am not personally please with the work they do. A point is that the front and rear window werner clean well. They were both smear like they just ran a rag thru both of them. Very difficult to see with all the smears. Had to clean them myself. Also the rear view mirror cover was left loose I tried to put it back myself appears it work. Can't blame the service writer for that. The work perform from Service Department personal was great.
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