I’m very satisfied yet again with Troy Burns who put up with me for another great car buying experience. I went back to Greenway for the simple reason that Troy treated me so well the first time I went for my very first new car ever. This second time was just as much of an enjoyable experience. He knows the cars, knows the options, and knows what things are available to you as a customer. He makes sure you know your car inside and out before you leave. I would gladly direct anyone toward him to get you in your new ride. You won’t be disappointed!
Julián was great. We didn???t have to haggle any prices. You pay exactly what they say your going to pay. He was very honest with us about the cars history. We were very happy with the customer service and the price
Excelente servicio en offlease. La atencion y el soporte recibido de Carlos y Chad debo decir fueron excepcionales, su apoyo y recomendaciones de las mejores que he recibido en cualquier dealer. Si tienen intencion de adquirir un auto usado, busca a Carlos y a Chad que seguramente de mostraran las mejores opciones de acuerdo a tus posibilidades y financiamientos sin muchas explicaciones y obstaculos. Garcias Un abrazo
Met my sales rep Jason Bonilla at a set appointment time and drove 2 different vehicles I found online. He had them both ready to go we drove both and I picked out the one I liked best and it had a fair price from the research I had done and we did the paperwork and done. I was in and out in exactly 3 hours and hour of that was testing and looking over the vehicles. Smoothest auto purchase I've ever had and I'm 52 and have bought plenty of vehicles. Also the young lady I dealt with at the front desk was very friendly and professional.
My service advisor Mark documented my car problems, explained the repair plan and process clearly and accurately. Repair to my vehicle accomplished on time, on budget and freshly washed/vac'd car delivered to me as a nice surprise.
Mark and the service team at Island Mercury are the absolute best.
I will ONLY have my vehicles serviced by Mark at Island Mercury regardless of manufacturer.
I have a 2014 Range Rover which was involved in a moderately severe accident. Ashleigh (my service rep) was terrific! She kept in touch with me during the repair process which was extremely helpful. My wife had another luxury vehicle brand as her car, when it came time to replace it we decided on a Range Rover based the merits of the purchase experience with Lenny Panzini and the service experience with Ashleigh. I am absolutely happy with this dealership and would certainly recommend it to anyone interested in a new vehicle.
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