Friendly service...not pushy at all...highly recommend this dealership to anyone. Experience was great..great selection of vehicles and very good prices as well..if your looking for a new dodge brand this is the place.
Lincoln MKX owner
by Ak from Morrisville, pa
October 8, 2018
I totaled my 2010 mkx that I loved. Getting a new car was overwhelming so I went with what I knew I liked. The 2017 is very nice, but I miss the layout of my 2010. I was a little more comfortable. Also I wish the driver assist package came standard in the reserve model. I thought i was getting it but wasn’t. It hard to understand some of the features. But overall it drives like a dream and is super comfortable.
This is my wife's favorite car. She had a 2008 and now has a 2016 in Arizona and a 2017 in PA. She loves everything about this vehicle and all the conveniences that are built in. I have recommended this car to two friends; they bought and are now thrilled with their purchase.
I bought a new Volt. The sales reps were not able to answer some of my questions and when the car was picked up it was still dirty with scuff marks. There was glue on the inside of the window from the sticker.
Quiet and comfort yet to have good power, featured
by James from Northville/MI
October 30, 2018
It's nicely equipped with CCD, the electronically controlled damping system allowing both good control and comfort. Very quiet cabin and luxury interior/exterior. Driving the CUV is a pleasure and it is valued.
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
Beautiful & comfortable
by Santa Joe NC from Raleigh, NC
April 9, 2018
This vehicle was purchased to replace a Lexus RX350 we owned. The MKX has a MUCH quieter cabin, is at least as comfortable with equally elaborate dash functions but much simpler controls in highway operation. Ride is smooth, quiet, comfortable, with more than adequate power and all the bells & whistles we need. Styling and color is beautiful inside and out...we are very pleased with the vehicle and with our treatment at the dealership.
Vroom has excellent customer service and follow-through. My process had complications and Vroom worked with me to make it right. I will definitely purchase from Vroom again.
7 months first Lincoln owner - Love it
by The Duong Family from Seattle, WA
March 23, 2018
We drove mostly Japanese made in our life span, but glad that we went with the Lincoln this time for comfort drive, power and features that included in the Reserve model. We also test drove the BMW, Mercedes, Lexus - they're nice too, but the Lincoln MKX was standout and approved by wife, 2 teen kids and a pug.
The Korum Ford staff and our salesman Mike Z were all very personable. Mike was honest, informative, and low pressure. He made our overall buying experience a positive one. I would highly recommend anyone in the market for a car or truck to go see Mike Z at Korum Ford-Lincoln.
Did what they needed to do when they said they would do it. Took less time than estimated. Wasn’t bad but wasn’t great either, just what was required.
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