everything was great, nice people, quick service, loaner car.
We've purchased 6 cars from Pugmire since 1990 and used their service on every car. Barry and the other guys in Service are great, couldn't be nicer, they don't do work that isn't necessary. And it was a pleasure to buy our last car from Nathan. Just saw the 2018 Navigator. Wow! Might be visiting Nathan again soon.
Best Dealership in Atlanta. They aren't near my house but worth the drive.
I have personally owned 11-13 Lexus vehicles since my first LS400 in 1990. We have experienced a number of salespeople over the last 18 years, but none as efficient and personable as Chad Douglas. My purchase of a 2018 LC500 and the trade of my Mercedes SL500 was all done over the phone as I live in Texas. Chad and Nalley Lexus helped to make this purchase enjoyable. Thank you!!! Larry K.
Nelson at Jacky Jones made this a simple process and this is a simple review. From Fielding my frantic and annoying questioning in the beginning of the process to putting my baby on a truck and shipping her to New York Nelson and Jacky Jones handled it with the skilled salesmanship hand. Smooth man smooth. Six months after purchasing my 2014 Lincoln MKS I am still satisfied. I've experienced 100% honesty and commitment to their products which Jacky Jones had the opportunity to show. Bottom line I am now shopping a pre owned Lincoln MKZ hopefully Jacky Jones will have in stock what I need. Win-win baby!
I have now purchased 3 vehicles from Jacky Jones Lincoln. They don't use any of the old car dealer tricks like so many others trying to pressure you into making a decision before you are ready. The sales staff is well educated on the product and very courteous. I recommend Nelson Rivera if you go by, he's extremely friendly and very laid back. He won't push you to make a decision, he'll tell you to take your time and feel good about making a purchase. The sales managers are great and really help you out to get the payment you want at a great rate. The service department is really friendly, and Heidi (the new service manager) is as polite as they come. Overall, this small dealership feels warm and inviting, which seems to be lost upon so many other dealers who use intimidation to pressure you into a purchase you probably wouldn't do normally.
My buying process with Jacky Jones of Lincoln was excellent!
Jeremiah Wright, Kacey Landress and Russ Croft went above and beyond our expectations. My companies moto is "Expect Our Personal Best". We certainly did receive that from the staff at Jacky Jones Lincoln. Thank you again guys. I truly appreciate you.
Usual bait and switch car ad. Ad stated 21k for a Ford Mustang GT but when contacted the price was 30k. Talked to a sales rep about other cars in inventory and literally every car she sent info on was priced over the budget we discussed.
Very easy to purchase, the entire thing happened over email and the papers were signed via overnight FedEx. Less than 1 week later, the car was in my driveway. It does take longer than a traditional dealer, but you don't have to sit there for hours while the paperwork and financing takes place. The car came in immaculate condition, no paint chips, no scratches. Interior was perfectly detailed and cleaned. Good price, low mileage, clean history report.
I was stressed because the car just shutdown at the red light, however, when I arrived at Pugmire dealership, the Lincoln service had notified them and "Barry" made the loaner tranistion smooth and assured me they would service my car Monday morning. Just being in town for a 10 day vacation, Pugmire and Lincoln Service helped to make my trip to Atlanta **Fabulous**with absolutely no regrets.Thanks Barry, Pugmier and Lincoln!!
Chester was so friendly and knowledgeable and the staff was really welcoming and inviting. It was a nice clean quite environment I like how they act like a family. The buying process was simple and easy and the salesman are not pushy.
I called in last week and a very professional sales rep. Terrance Estelle he went the extra mile for me by sending pictures of the Tahoe I was looking to buy so I drove 2 hrs and I was in and out in less than 1hr. The best buying experience I've ever had. Make sure you ask for Terrance he will take good care of you
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