I don't do recommendations unless I know it to be true. We have been customers of Woodhouse Lincoln since the 1990s. My wife and I have bought or leased 7 vehicles in that time. Matt Swoboda (sales manager) has always been friendly and ready to meet our every reasonable need. Gary Combs and Brian Sich have always ensured they listen to our needs and have directed us to vehicles that fit our requirements. The finance department (Aaron Cohen and staff) is one of the fastest that you will ever deal with. He will go to whatever level of details to ensure you understand the details of the financing of your car. The service department has always been top notch. Service and courtesy is what Woodhouse Lincoln does best, if not, talk to Matt. We have enjoyed our long relationship with this dealership and hope you enjoy it as well.
I have been looking for the car I purchased for about a year. Found the car and called Northtown even auto and was lucky to have Carl carter answer the phone. I made an offer for the car and Carl got back to me in about 10 minutes. I made another offer and had a very nice conversation with Carl about this process and again after taking to the owner they came back with an agreement we both could live with. I live in Massachusetts and doing a deal long distance was a little concerning I did not see the car in person but Carl assured me the car was on great shape and I would not be disappointed when it arrived. He kept in touch with me on a regular basis on what I needed and put me in touch with Keith to get all of the paperwork completed. I hope the owner of the company gets to read this because he should be very, very proud to have such dedicated employees working for the company. I only wished i could have met Carl and Keith to thank them ln person
This place is awesome the Manager is AWESOME!! I worked with Casey and she was the very best! She went above and beyond to make sure that I got the car that I wanted!! I would definitely purchase from them again!!
I found a vehicle online that was at Tallahassee Ford. I sent an email asking if it was still available and Matt responded within minutes and asked if I wanted to set up an appointment to see the vehicle. This was Friday evening around 8pm. I showed up the next morning, test drove the vehicle, and was driving away in it a few hours later. The vehicle was as advertised, negotiations were reasonable, and Matt was a pleasure to deal with. Additionally, the vehicle I purchased qualified for the Nationwide Extended Warranty program which is good for 20 years/200,000 miles! Folks, this was the 12th car I've purchased from a dealership and I don't sign the papers until I feel like I've gotten the absolute best deal I can. The presence of this warranty put buying from Matt and Tallahassee Ford over the top for me.
We have been dealing with Forresters for over 2 decades and would never want to purchase from any other dealership. They welcome you as a friend and are always very helpful and very knowledgeable about all their vehicles. We always work with Travis Mummert and the only rating we can give him would be an A++. Travis is always ready to explain everything you need to know about the new vehicle. He cares about giving you as much time as you need to fully understand everything about the car. He has brought cars to our home for us to test drive in order to keep us from making a trip to Forresters. He has made special trips to our home to help putting the garage door in sync with our new car. We appreciate the time Travis takes to find the best deal for us. He???s extremely knowledgeable about special deals and rebates that apply to the car we???re purchasing. Travis doesn???t stop contacting us after the car is purchased. We know he will call us periodically to see how the car is working, if we???re happy with it and if we have any questions that he can help us with. We never consider buying a car other than a Lincoln because of its performance and comfort, but even more importantly, we have developed a loyalty to Forresters. They always make you feel like you???re a part of the Forresters family. And we don???t think we will ever find a dealer who we can trust the same way we trust Travis Mummert. I very honestly give the top rating possible.
Have been pleaaed with the service department. They have honored their time commitments in getting me out in time when I had other appointments to get to. They provide magazines, tv, Snacks and better yet good coffee.
I had Eddy Frances for a sales person. I have bought a lot of cars over the years and he was the best one I have ever had. He was great friendly, funny fast and efficient . I would buy a car from him again.
Excellent experience, prompt service. I made an appointment, was taken in. Showed to waiting area. There was TV, wifi, computers and refreshments readily available. Waiting area was clean and comfortable. The wait time was not excessive and I got to go through the showroom and look at some of the newer models
I highly recommend this dealership to anyone interested in a Lincoln or even a pre owned vehicle. The sales team is above board, the dealership is beautiful and clean and the people are very friendly. The service department is top notch and the service is done right the first time! I highly recommend this dealership, Doral Lincoln.
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