I don???t ever write reviews on anything but I felt this needed to be said. My sales man great (Jason) but when it came time to see the finance guy that was a different story. That guy was a total xxxxx!!! He was so rude that I just about got up and walked out. I will not ever buy another vechile using this finance guy that???s for sure. Then when I get the truck the mats that were in the truck are now missing. What kind of business let???s their employees take items from the cars they are cleaning.
There were quite a few things that were simple fixes not taken care of. Example, front seat cushions have come loose from seat frame, no owners manual, only one key, navigation SIM card had been taken out of car. Things that should have been taken care of since I was told they give their used cars extremely careful inspection before they are sold ( that’s what I was to,d was their process). When I was asked for these things like a key, I was told that he would get me one at cost instead of I’ll yake care of that for you. I bought a new car from Gary Daniel a couple of years ago. Was a great experience. Can’t say the same for their used car dealership. Very disappointed in their customer service.
Jim,Jason and Dain were excellent, knowledgeable and helpful customer service representatives.
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