Cody and the tech team worked until they found the source of the strange whistling problem....and everything they did was covered under warranty from a previous service that was done there before I bought the car from a family member. They even had multiple technicians AND the department manager ride with me to listen to the sound, to make sure they knew what they were listening for and finally get it corrected. And they assured me that if I heard it come back when the weather warmed up again, I just needed to bring it back and they’d put me in a loaner car again. It was like finding a needle in haystack, but they never complained or argued about me “hearing things.” Great place, great people! I always feel like a person, not a number. :)
Recently I shopped for a new Mazda3 Hatchback at Ed Howard in Sarasota after being disappointed by my auto shopping experience in Charlotte County. I worked with Steve Wilkinson and Jon Zimmerman and found both to be friendly, helpful, and genuine. They were able to get the car I wanted from another dealer and offered a price that was well within my target range--no tricks or haggling. Ed Howard is a family owned dealership, and it shows. I met many of the other staff members once I had purchased my car, and they all seemed happy to have my business. So far I think my Mazda3 is a terrific car, and I look forward to working with Ed Howard to keep it in great shape. Thanks again to Steve and Jon for making it easy to choose Ed Howard over other dealers. I'm happy to have a new Mazda3 in the garage beside my 2000 Mazda Miata.
Brad Howell Ford made our shopping experience for a new car the easiest it's ever been .we were treated fairly, all of our questions were answered and we got a great price. The service department at Brad Howell Ford is amazing they do everything they can to make your life efforess. Thank you Brad Howell Ford. We will recommend you to everyone...
Ali Clarke was awesome, down to earth, and I felt no pressure from her that I HAD to buy and I ended buying a beautiful used Nissan from her. She is great and made my car purchasing experience memorable and exciting. I’m so happy with my new car and very appreciative of her help and patience with me.
The rest of the staff I had contact with were all very friendly and welcoming. Every greeted me with a smile and made me feel like a valued customer.
I recently leased my second MKC from Jerry Burnard. I will stay loyal to Jerry and Lincoln of Troy due to the trust and delivery of suburb customer service. Jerry is beyond knowledgeable and goes above and beyond, making sure his customers have a gratifying and memorable experience. Lincoln of Troy delivers quality exceptional customer service and makes the entire leasing experience joyful. Thanks to Jerry and the Lincoln family, I will always be a devoted and loyal customer.
Easiest car-buying experience ever. The whole thing took less than an hour of my time and I never left the house. Mark Nikprelaj took care of everything with a few short phone calls and text messages, brought the car to me and took the old one back. Couldn't be better!
I don't often write reviews but felt my past and current experience with this dealership warranted it. My salesman is Mark Nikprelaj. I have been buying or leasing cars through Mark for the past six years. Each time Mark and the staff at Lincoln of Troy have gone above and beyond to help me get the best deal. The quality of the cars speak for them self. The service I have received anytime I have brought my car in has been excellent. I have referred both friends and relatives to Mark and they have all thanked me. Mark is professional, honest, and just does a fantastic job in making the experience of getting a new car a very positive experience. I would highly recommend both Mark Nikprelaj and Lincoln of Troy to anyone looking to purchase or lease a new car.
N. Rick Unger
Nice people and they not out to scam you and thats rare very rare. They are very up front and gimmicks or game running and they let you decide what you want to do instead of just trying to get paid if they sell you a car.
Thank you immensely for allowing me this opportunity to thank you for an awesome new car buying experience. Thanks to you, I'm now the proud owner of one of the greatest new luxury sedans in the world. Additionally, knowing that you'll continue to take good care of it during my ownership, assures me satisfying Peace of Mind.( Special Kudos to you all). Additionally, I'd like to express my sincere thanks and gratitude to Ms. Anly Renda who expertly made the whole purchase happen. After she presented me with a variety of Lincolns that may fit my needs, we concluded that the best fit would be the Continental-and I'm extremely glad. After the selection, she found every way to saves which consequently led to a magnificent purchase. **Again, continued appreciation for everyone's expertise, dedication, and professionalism.
Schultz Ford of West Haverstraw New York- If you are looking for a Ford this is the place to go. This dealer brought me back to a place 30+ years ago, when your local car dealer actually knew your name and actually cared about repeat business. Yes, if you???re into the high pressure chaotic wall street trading floor zoo- then this is NOT the place for you. Do your homework online first and take a look at what they have in stock. Keep in mind they have another store in Nanuet NY and they can get you just about any Ford vehicle to your liking. When I arrived, I was greeted by Rose who did a great job making me feel right at home. They had the car I was interested in ready and waiting in the back. Clyde brought the car I was to test drive around and showed me the highlights of the car. After a nice test drive up scenic route 9w I returned to the showroom. Due to my situation with the VW "Dieselgate" class action lawsuit I was unable to negotiate a deal then and there. I met with Brian the sales manager who reviewed the financials of the vehicle that I was interested in. We stayed in touch over the next couple of weeks as to the status of the buyback of my vehicle from VW. The day they took my VW back I called over to Brian and we worked out the final deal over the phone (Luckily the car I test drove was still available). Again, as I said "no pressure" at all... I filled out the financial information online and was pre-approved within minutes. Clyde called my insurance company and added the car to my policy. All I needed to do was sign the papers. Due to a scheduling conflict, we needed to take the car that day. Because we arrived after service hours Brian the Sales Manager was actually washing my car in the service bay. I was amazed by the Roll your sleeves up attitude here! You would never get this from a Prima-Donna NJ dealer. I've never experienced service like this at any dealer before. We live an hour away in New Jersey (The home of high pressure sleazy car dealers!) We could have shopped the "Auto Malls" locally but we would never have had the level of customer service that we experienced at Schultz Ford of West Haverstraw. This dealer truly goes out of their way to earn your business. What a great buying experience! We will be back for our next Ford. I???m not sure when that???ll be, our Expedition has over 130k miles on it and is still running strong (Knock on wood!) Ford has come a long way in building quality products.
Dan C. was so knowledgable about all the car features he made the whole process easy. So excited about my new car. Thank you Dan and Whaling City I will absolutely recommend!!
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