I gave this rating because of the attention, consideration, and accommodation that I received from Rex Aaron. God bless his heart. He took very good care of me. As for Anthony xxxx at service, he did not demonstrate any customer service etiquette to me. I was already upset about my disappointment with vehicles that I purchased just in May, and having so much problems. He got very argumentative with me on the phone coupled with condescending attitude. When I came to pick up my car he completely ignored me, and never acknowledged me, even as as I was saying hello to him. I was taken care of by others. That is not how I know Lincolon.
I went to numerous dealers over the past few months. Most of them have been nightmares. From the second I walked in the employees were friendly and helpful. The truck I got was so much more then I expected. But I basically got a new truck . They worked with me and helped me figure out the best plan for me. I'm glad I chose to go to this dealership. I would definitely recommend it.
I purchased a certified MKZ Hybrid on 9-1-18 with Russel Hogg. Very professional and a pleasure to do business with. Very informative about the car, papers all ready for me to sign, a wonderful experience.
I???ve been a customer of Miller Ford for around 10 years and have always been very happy with them for both Sales and Service! Today, I traded my Edge in for a new one and worked with Randy. He was very personable and attentive to helping me find exactly what I wanted and he was a pleasure to work with! Mike helped finish the financing process answering all of my questions. Mr.John McDonald is always the highlight of my visit! I look forward to seeing him and enjoy talking with him. Merry Christmas and Happy New Year to all of you at Miller Ford! Thanks for making the process pleasant!
I purchased a vehicle 3 years ago. I have consistently been treated as a valued customer whether I call or go into for service. This is a great team, I love the service they provide, and I love my vehicle.
Let me start with the dire situation we were in, after evacuating to Philadelphia from Miami after Hurricane Irma, my family and my Truck were exhausted. I've heard about the great Service the Bergey's Lincoln provides, so we drove the extra 45 minutes to Lansdale. Chuck in the Service Department was a Saint, he eased our mind and troubleshot all the noises and squeals we were experiencing. His wealth of knowledge and the matched maintenance skills of his "Truck Man" Jason were far beyond our expectations. There is no job too big for Chuck and his team at Bergey's all the parts we needed were delivered fast and the Truck was driving like new when we left! Chuck is a true hero and we wouldn't have made it all the way home to Miami without his quality and genuine service. I highly recommend the Service Department of Bergey's Lincoln!
Kudos to Chuck Bernatowicz, Service Manager. I was late getting my inspection and Chuck gave me an appointment within 24 hours of my inquiry. He is always so helpful and up and provides great service for my MKX Lincoln. Many Thanks!
I was in the market for a used MKZ Hybrid and Bergey's in the place to go. They have a very large inventory and seem to get new ones in all the time. I wanted a specific look and let them know to keep me updated.
Dave Clark at Bergey's Lincoln in Lansdale helped me this weekend in my search for the right used car. Dave was friendly, low key, very informative and straightforward. Dave was totally focused on helping find the car that fit my needs. Professional, and clearly knows his stuff. I'm actually sad that my financing fell through on the great car I was looking at. Would definitely go back to Dave again.
Mike was great. Coming to end of my lease and wanted to stay with the Honda family. He communicated on my terms and was helpful and professional. It was a simple easy process and that???s how i like it!
Nice and friendly salesman, service was very polite, helpful so far love the place, love my new Jeep Cherokee, nice place to wait for service, MY SALES PERSON NAME IS TAZ, KEEP IN TOUCH WITH ME VERY NICE
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