This was my second experience in 5 years using Julian's Auto Showcase to sell a car for me. I would not have returned if I was not pleased the first time. I was so pleased the first time that I referred many friends over the years.
Steve Ferguson's courtesy and attention to detail was demonstrated quickly when preparing my car for showings. His attitude and knowledge were tantamount.
They are TOP-RATED PROFESSIONALS!
I had an a appoinent for my 1st oil change with a 10am appointment and did not leave until almost 1pm. Also had a car wash which barely looked washed still had dirt all over the Rims. Also they never reset my oil life and a day later my tire pressure light came on. Makes me feel as though they didn???t really check the tire pressure as they marked down on the paper.
I went to Auto Enterprise after doing a search on Cars.com, The car I wanted was a bit too high but I sent out a request anyway. Pete personally messaged me and asked If I wanted. When I said the price was out of my way he asked what I could do. They lowered the price and monthly payments to fit my budget.
When I went to pick up my car there were no extra fees, no shady deals, no bait and switch. I got my car, my papers signed, and I was out the door with a smile. If you need a used car, BUY HERE.
I’ve read many negative reviews about the customer experience. Let me tell you Bob G the General Manager CARES and will go the extra mile to get you the deal you want. He’s a caring and sincere car guy that wants to make sure the customer is happy! Mike the sales manager is equally passionate about his cars and customers. If you want a great car and let me tell you! Lincoln’s are AWESOME. Already looking for a new Lincoln for the wife and I’ll choose AutoNation and BOB G over any dealer in the state!
I was taken care of with out an appt. Friendly, fast & efficient service. I have always received courteous service and attitude from all of Lokeys associates. Including all their departments ... sales, service repairs and phone operators.
Awesome dealership and great service department! Susan and Bob did a awesome job helping me with my service and repair before the warranty was over in my car! Thank you for your efforts and great customer service
I stopped in without an appointment to have my battery checked and maybe replaced. It was lunchtime but I was cued up and after about two and 1/2 hour I had a replacement battery. I was offered a loaner car but I waited for the job to be completed. GREAT JOB!!!!
I found what looked like a small oil leak from my 2017 MKZ. They brought the car in, did all the work (under the warrantee) and put me in a loaner while they did it. They were polite, considerate, explained everything, and were all around wonderful to deal with.
What an amazing experience. No one pressures you into anything. Pedro helped me every step of the way. I Would strongly recommend him to anyone looking for a car, he will make sure you get everything you want!
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
Excellent service by Joe Bolin. Work was completed on time.
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