Best experience ever!! Just bought my third vehicle from this dealership, just told them what features I needed, and always amazed that they nail it every time!!! Thanks Shawn Johnson for making me a repeat customer!!
Just took delivery of a 2016 MKX Reserve from Crest Lincoln and the whole process couldn't have been easier! We had been watching several MKXs on Cars.com, and found that Crest had the best price vs. mileage for our MKX compared to other Lincoln dealers in Ann Arbor, Novi, Plymouth and Dearborn. We wouldn't normally drive over 60 miles to buy a used car, but it was worth it. Tim Stasinski was a fantastic salesman, answering all our questions. He took the time to go over all the features of the MKX when we first looked at it and then again in more detail when we picked up the vehicle. Tim also handled contacting our insurance company and credit union to take of the details with the car purchase. We would definitely recommend making the drive to Crest Lincoln and speaking with Tim if you're looking for a vehicle.
I recently leased my second MKC from Jerry Burnard. I will stay loyal to Jerry and Lincoln of Troy due to the trust and delivery of suburb customer service. Jerry is beyond knowledgeable and goes above and beyond, making sure his customers have a gratifying and memorable experience. Lincoln of Troy delivers quality exceptional customer service and makes the entire leasing experience joyful. Thanks to Jerry and the Lincoln family, I will always be a devoted and loyal customer.
I looked and l found Lincoln Mercury’s most beautiful MKZ. I’m telling you Star Lincoln Mercury has what you need. Just find the car you want and talk to Mr. Tim Shea it’s just that simple in about a half an hour you’ll be riding that dream car home or if your like me go pick up your cutie and put the pedal to the metal. Tim was fearless when it came to dealing with the financial institutions I told him to keep it in the 3’s and he did it without backing down. So go see Tim Shea at star Lincoln Mercy in the certified used car department. he’s fair, honest and fearless
Pete makes the process painless and extremely quick
by Resho from DealerRater.com
December 3, 2018
Thanks for putting me into my new 2019 Jeep Cherokee trail hawk. I will never go to anyone else except for Pete. he was attentive to all my needs and also made sure I???d be happy with the vehicle I chose. He doesn???t pressure you and he is very honest. Thank you for such an excellent experience, Pete. I appreciate you!
Took my car into the quick lane on a friends recommendation, not only was the experience amazing, Yahya was the best customer service rep I have ever had to deal with, I will be a forever customer. Thank you Jack Demmer.
Me and the Mrs. looked at a used Lincoln MKS there and were helped by Pat Koss he was very friendly and informative and gave us a good deal on it...the car was immaculate when we saw it and it sparkled when we picked it up...we would recommend this place....He even called a couple of days after and asked if we were happy...
Bought a 2013 Ford Mystang convertible in an afternoon. Car was priced well - did my research prior to visit Roy is a great salesman - no pressure We got financing through Credit Union One - 72 months - 2.75% interest Wished he disclosed that the convertible boot was missing - pretty costly to replace Had to ask for second OEM key which they are replacing Threw in some touch up paint
I was very upset when I submitted my last post earlier today and I should have taken my issues to a manager. I called back and talked to Joe who is the used car manager. Bill Brown really stepped up and went out of there way to make me happy and I am very grateful. I was picked up by dealership, given a loaner car and was assured they would be retrieving my broken down vehicle! I would definitely take my business back here and recommend it to anyone else. Thanks guys! Great way to handle this situation! If this should happen to anyone again I hope they can expect the same from you.
I love coming to Varsity Lincoln whenever I need an oil change. They are attentive as soon as you pull in. Without having an appointment, I usually get my oil changed within an hour. They will follow-up with you as soon if possible if additional work has to be done. They will also alert you to any possible future maintenance. Although I did not purchase this car from Varsity Lincoln, my future car will definitely be purchased through this dealership.
Stepping into a dealership, as a single professional woman is uncomfortable and feels risky because of previous dealings with other dealerships. I’ve been told many things over the years by other dealers that were nothing more than spins off truths and lofty sales lines. I ended up (finally) being very comfortable with every member of the Varsity team that I came into contact with. Jim Montroy was understanding of my apprehension and fears making a such a large purchase. He was honest, PATIENT, very transparent with me. Jim took the time to understand my concerns, answer (all) my questions and gave me solutions and alternatives. Varsity and Jim M have won me over. They have a great selection of stock and will do right by you.
This was so easy I couldn't believe it. Jim took care of me, Steven was great at explaining things. I walked out with a very nice Mkx for my wife., I will come back when the time to buy comes around. These are very professional people.
Great knowledge on vehicle and excellent service! I have recommended my experience to friends.
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