I bought a Mazda6 from Nick Scherer, the second car I purchased form him. I went back because he's such a pleasure to deal with. He really knows his stuff and goes out of his way to answer questions. He made the experience pleasant and painless.
Very pleasant Buying experience. Our sales person, Pete Rende was wonderful
and very knowledgeable about the product.. Tim OMalley, sales manager, was also a pleasure to work with helped us along with our buying decision. From start to finish they made the process very easy. Thank you Sentry Wezt
Very pleasant experience. I had planned on buying a Cadillac but was gently convinced by Tim Colleton that I would be far happier with the Lincoln. I think he was right. Could not be more excited about a car. Looks great, drives beautifully. Thanks Tim!
I just bought my 4th car from the Imperial Group. Although I purchased a 2018 Chevrolet Trax, I insisted on having Dave Bertulli from the Ford side as my salesman. Dave has sold me 3 of the 4 cars I've bought from Imperial over the last 8 years and I wouldn't work with anyone else. He has the rare trait in car sales of being honest with you about what he can and can't do for you, he won't tell you what you want to hear to get your money, he would rather build an honest relationship so you will go back to see him time and time again, as well as sending your friends and family to him.
We recently purchased a 2016 Ford Edge at Imperial Ford, and had the pleasure of working with Ali Kehail. Buying a vehicle is not one of our favorite things to do, but we have to say, that this experience was a good one. Ali is a great salesman, and we appreciate his superior professionalism. We highly recommend Ali, and encourage anyone who???s looking to make a purchase.... make sure you see Ali....!!!!!!
This is my second vehicle purchased from Imperial Chevy and given the professional, courteous and exceptionally accommodating salesman, Jazz Kelley. He was kind, easy to work with, very knowledgeable and helpful who clearly knows his business, I will most certainly be back again for my next truck. I have all my vehicles maintained here and look forward to continuing that service with my new Yukon.
I went to the dealer for a quick oil change. I was asked by the service guy Don if I had appointment, I did not. I asked how long the wait,he said under an hour. He said he could do it right away.. Had the vehicle in and out as he said. Great job Imperial Ford service team..
Had already planned on buying a truck at another dealership but decided to stop at Imperial Ford in Mendon before heading back to the other dealership. Kevin Raposo immediately noticed me on the lot and showed me a number of options on site. Kevin and Ian Marsh also mentioned a 2018 XLT that was off-site at the time in Milford and offered to take me to see it. While it was not my intention to buy new, they both did an great job of selling the attributes of this (almost) new F-150XLT. They worked with me on getting a fair price on my trade-in to help get to my budget. And despite the extenuating circumstances of the title with the previous owner, they pushed to get the paperwork in order as soon as possible. There was no pressure and they were willing to work with me. A great experience.
Went into the location on FRIDAY morning with the intentions of looking around for a new SUV..They made it such a great experience that Drove out with a 2018 ford escape .They dedicated there day entire day to making this happen and drove out that day . I will never buy anywhere else Rich Baer
Danny Jordan could not have made our car buying experience any easier. He was professional, patient and never once put on any pressure. We are thrilled with the experience we had at Herb Chambers Lincoln of Norwood. James Lewis made the paperwork portion of our purchase a breeze. He explained every detail about the financing and warranty but did not push us to purchase anything we were not comfortable with.
Jim Laferriere helped us get into our ???new to us??? 2016 Explorer and made it so we could drive off with it the same day we bought it! Love the car and Jim was such an honest, helpful sales person. We would go to him again in a minute.
I worked with sales consultant, Al Coelho, who was extremely pleasant, helpful, and genuine from the time I met him until the deal was closed. We test drove a couple vehicles, went over numbers in detail, and managed the close the deal all within the same day. Great service, never felt rush, highly recommend.
I brought my vehicle in for brake issue.Donnie at the service desk greeted me and took me in right away.i needed replacement of the front brake pads and rotors. Work was done quickly and I was back on the road.. Big thanks to Donnie and the service team for the great service..
Overall my husband and I had a great experience working with Al. We test drove both the MKC & the Nautilus. We love our new car!! Mary-Kathryn Quinn
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