We have been buying from John for years. He has made our experience with Grogan a pleasure and will not purchase anywhere else. The accounting department was ready for us when we came in and made things quick. We have never experienced any issues and don???t intend to based on the level of service Grogans employees provide. Thanks!
This was our fourth time purchasing a vehicle at Atchinson Ford. Our Salesperson Don Swinson is a pleasure to work with. Don doesn't just want to sell you a vehicle, he works very hard to get you into the vehicle you are looking for. Don listens to what you want and is transparent when discussing trade-in value and purchase prices. Thanks Don we are very happy with our new vehicle!!!!
Z was my contact. He has been with the company from the start and is a low key no nonsense attentive business partner. I bought from out of state and he assisted in all the aspects needed to make this a smooth and mutually beneficial purchase. You are in good hands with Z.
I found the truck I was looking for through an internet link. Called and talked to Z the sales man. He was extremely nice. From the point of test drive to pickup of my truck the process was extremely customer friendly and they were very easy to deal with. I would recommend them if your looking for a nice used vehicle.
Took my car into the quick lane on a friends recommendation, not only was the experience amazing, Yahya was the best customer service rep I have ever had to deal with, I will be a forever customer. Thank you Jack Demmer.
Me and the Mrs. looked at a used Lincoln MKS there and were helped by Pat Koss he was very friendly and informative and gave us a good deal on it...the car was immaculate when we saw it and it sparkled when we picked it up...we would recommend this place....He even called a couple of days after and asked if we were happy...
I have purchased three cars from Demmer Lincoln in Dearborn. The Lincoln product is excellent. Ron Zelyez sold me the last two, he did a great job. I have also had the cars serviced at Demmer. The service department is top-notch. Josh Hershey and Joe Kawood are trustworthy and work hard to take care of my car. I would gladly buy my next car, and have it serviced, at Jack Demmer.
The individuals that I interfaced with at the service area are top notch. I had two warranty issues with my car and they told me it would be two weeks before it was fixed. They made sure I had an equivalent or better vehicle and it was seamless while my car was not available. I received a phone call during the time my car was being worked on at least every other day.
They worked on my electronics. Found a problem. Called to explain it. Then fixed it. Covered by warranty. Simple and efficient, yet very straight forward.
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