We traveled over an hour to purchase a used vehicle from this dealership. I can't say enough about how comfortable they made us feel. It was the most pleasant car buying experience I ever had. Our salesman Ron Toomey and the General Manager Rick Jacobs Jr. were great. I will recommend this dealership and Ron & Rick to anyone looking for a car. When we are in the market for another vehicle, we will definitely go back.
What car dealer employee, much less body shop manager, calls you at home to see how you are doing after finding your totaled car in his shop first thing in his workday?! I appreciate Jim Moody caring enough to make sure I am OK before redressing my auto repair needs. Treating you like family is so much more than cliche @ Palmetto Ford! Just another reason for me to be more thankful this holiday week! Gratefully, -Richard Horne
I am just more comfortable when driving a Lincoln.
by PAD from NAPLES, Florida
January 5, 2019
I have had several Lincolns in my life and have a lot of confidence in the safety and performance capabilities of the Lincoln. Since I have driven and owned many other models and makes over the years, I consider Lincoln among the best of them.
My car was totaled in a car accident. Besides being shaken from the car accident, I was stressed and frustrated because I couldn???t find the car I wanted. Been to a few car dealers with no luck. But once I arrived at Bergen Car Company, I knew I was at the right place. The selection of cars were amazing. Used cars but looked and felt as new! The sales representative was most helpful, looking into my requirements, offering suggestions, and knowledgeable about all aspects of the vehicle in which I was interested. The entire process went very smooth. I met the owner Fares, who worked with my finical situation. The entire process was a great experience. I walked away with a beautiful black C300 2014! Love it.
Best car buying experience ever. All of the staff were great. Dustin was patient, encouraging and respectful. No pressure- just a genuine desire to place me in the right automobile. He suggested multiple financing options to help in the decision. I will not go to another dealer.
Top of the line car but no power outlets!
by Dave from Nevada from Rapid City, SD
October 4, 2018
I mean really, it has a 110 AC outlet and three USB outlets but no good, old fashioned 12 Volt cigarette lighter type outlet. What is with that? I can not plug in my radar detector, my trickle charger for the battery or my cell phone charger. This is totally stupid and probably some cost cutting idea of some junior engineer. Another point, it has seat adjustments for darn near everything except I can not make the sides of the seat go down and have constant pressure on my hips, both of which had total joint replacements. I ended up sticking in a foam seat cushion to escape the pressure from the seats. Then you have the Lincoln cell phone app. What a hoot. The local dealer moved a number of years ago and this dumb app still says the dealer is located in the center of town. Maybe if they are going to inflict you with a cell phone app they could update their info so it gives you the correct information. Torque steer. Good grief, this is an AWD car. Torque steer is something you see quite often in front wheel drive, there is no reason to see this with an AWD car. What I wanted was a Fusion Sport that I could get built the way I wanted but my wife wanted this one. IMHO that was one time I should not have listened to her.
I have purchased 5 vehicles from the Chrysler store in Mattoon, three of them from Kristy Goeckner. That girl is AMAZING! She is willing to do whatever it takes to get the job done and make sure you are happy and comfortable with your purchase. Everyone there genuinely cares about the customer. I also love the friendships that the coworkers seem to have! Everyone is always so happy and chipper and joking around with each other. I will always buy from Pilson's! :)
Always prompt and friendly with contact during repairs
Money well spent
by Papip from Northern New Jersey
November 11, 2018
I've had the 2018 MKZ for 3 months. Really enjoying the car. Have the 3.0-400 HP. The car has an extremely smooth ride, moves when you want to push it and handles just fine. The interior is comfortable, the Revel sound system is fantastic and the trunk has a lot of room. If you want a sports car, this is not for you. But if you are looking for a comfortable, good looking ride, the MKZ would be money well spent.
I was quoted one price over the phone, but after I arrived I was given a different price. I eventually got the price I was originally quoted but I had to threaten to leave.
Never LOVED a car before this.....
by Cindy13NP from Oak forest, IL
October 2, 2018
This car is amazing! It's sleek ...and stylish. So comfortable and luxurious! It commands the road!
I work with physicians and they are all envious of my MKZ! Loaded with great options including wifi fit all passengers!
Il never own another make besides Lincoln! LOVE, LOOOOOVVVVEE, LOOOOOVVVVEE this car!
We have been customers of David McDavid Lincoln for many years utilizing the service department. The service department is excellent and the sales experience was nothing less they made the whole Experience of buying a car painless and enjoyable. I???ll be a customer for life.
This is my 4th Lincoln and I find it a very reliab
by PAD from NAPLES, Florida
January 5, 2019
I am very comfortable in a Lincoln and find it a safe and reliable car. Since this is my 4th Lincoln this should mean something.
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