We were not able to come to an agreement, my trade wasn’t worth what I had hoped, but the experience was amazing. I am selling my car myself and will be back to buy the vehicle I had found at the dealership.
The online shopping process is the best experience I’ve encountered. The agent who was assigned to me, kept me informed at all times. She was flexible and willing to answer all my questions and concerns.
I thought I was going to be rushed into signing documents as is the norm with other dealers but that was not the case. I was given time to review and ask questions on every document I was given to sign.
Best online shopping experience ever!
This is the second vehicle Leroi has sold to me. Willie & Leroi did an excellent job, they were very attentive, professionals, went above and beyond the call of duty! They treated me courteously and respectfully!
We have been customers of David McDavid Lincoln for many years utilizing the service department. The service department is excellent and the sales experience was nothing less they made the whole Experience of buying a car painless and enjoyable. I???ll be a customer for life.
We would never consider buying a vehicle elsewhere. Staff is professional yet warm and friendly. Our Certified vehicle was exactly as described. Our sales rep, Henry was fantastic as was AJ in finance. We also had great interaction with David Wallace. This is a great dealership that knows the car business and what it takes to please customers! In addition to all the customer service, we got s great vehicle at a great price!
I use the service center all the time but I decided to upgrade the family vehicle and Henry Ford made it a stress free experience. Quick, friendly staff all around. Will definitely recommend to family and friends in search of their next new car purchase.
We were looking at a used minivin that we found online. We had to come from out of state, so Jeff Hall took my parents to look at it on a Saturday, and when they gave it a thumb's up, we made the drive in the next day. Jeff was outstanding and fair at every turn. No weird "used car salesman" nonsense. Every person we dealt with treated us fairly and everything was straight-forward. No under-handed dealings EVER, no pressure, and therefore, no buyer's remorse later. The price was the same over the phone as when we arrived -- no surprises. Even though it was a used car, they did everything to have it as nice as one of their new Lincolns. It was detailed and given a thorough inspection. I would definitely recommend them and if I ever buy from a dealer again (we always buy used), I would head there first.
By far the best car buying experience I have ever had. From inquiring about my vehicle online to Henry personally driving my new car hours away on a Sunday to my house. He went above and beyond daily to ensure my out of town car buying experience went flawlessly. I highly recommend Henry Ford and David McDavid Plano Lincoln to anyone looking for their next vehicle.
This was my wife???s first car buying experience and it could not have gone smoother. Henry, Howard, and AJ all did great and exceeded expectations. This is an incredible team and I would recommend anyone looking to come see them. Thank you.
Henry Ford took care of us from the moment we drove up to the lot. He didnt try to BS us into buying something we didn't ask for. He gave us a great deal on our trade in and even knocked the price down to fit our budget. Even now, months after our purchase he still shows excellent customer service. When you stop by David Mcdavid in Plano, ask for Henry Ford. Youll see what i mean.
I found the Sequoia online for a great price. I contacted the dealership online and Henry Ford was quick to respond. He sent pictures and a personal video of the Sequoia as he understood I could not drive over to see the vehicle. I purchased the vehicle sight unseen and had it delivered to my home out of state. Trustworthy salesman and dealership. I would highly recommend them to everyone.
Dominic was great to work with. I found out about the dealership from a friend who has purchased 4 vehicles from there, and I have told several people that they should check consider it when they decide to purchase their next car truck.
I stop in randomly to take a close look at the new Black Label Lincoln Navigator. I was great by a gentle in the parking lot who proceeded to show me many amazing details. After a while I released we had been talking about the amazing vehicle and I was not being pushed into anything. Just giving great info. Thank you Mark for being that guy that just helps. So I bought 2.
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