A grateful customer Our salesman Bobby Hocks, was great to work with; at the time of our purchase we were in the final stages of buying a a new home; then suddenly lost a parent. Bobby was a blessing to us; he not only demonstrated great empathy for our ordeal, but went out of his way to work with our hectic schedule. Overall we had a great experience, and we love our new Super Duty truck with the twin turbo diesel; it's tough, is insanely powerful, yet rides like a luxury car. Thank you Bobby for helping us during a very stressful time.
Was looking for a Used Ford 150 Lariet with low miles. Dealership had a 2015 with 9,000+ miles on in the color we wanted. Jason helped work a deal we were comfortable with and made it happen. Would recommend this dealership to others.
Curtis Hannah and Troy Inman were great in sales helping us get what we wanted and thanks to Jarrod Tofte for help with the media system.....a great team! We had a very good experience and would recommend The Ford House.
I have purchased 5 vehicles from the Chrysler store in Mattoon, three of them from Kristy Goeckner. That girl is AMAZING! She is willing to do whatever it takes to get the job done and make sure you are happy and comfortable with your purchase. Everyone there genuinely cares about the customer. I also love the friendships that the coworkers seem to have! Everyone is always so happy and chipper and joking around with each other. I will always buy from Pilson's! :)
I found a vehicle online that was at Tallahassee Ford. I sent an email asking if it was still available and Matt responded within minutes and asked if I wanted to set up an appointment to see the vehicle. This was Friday evening around 8pm. I showed up the next morning, test drove the vehicle, and was driving away in it a few hours later. The vehicle was as advertised, negotiations were reasonable, and Matt was a pleasure to deal with. Additionally, the vehicle I purchased qualified for the Nationwide Extended Warranty program which is good for 20 years/200,000 miles! Folks, this was the 12th car I've purchased from a dealership and I don't sign the papers until I feel like I've gotten the absolute best deal I can. The presence of this warranty put buying from Matt and Tallahassee Ford over the top for me.
From start to finish the purchase of my new truck was pressure free. Tom Thayer And the rest of the staff made this purchase smooth..Tom was very informative on some programs that I had not thought about in the past as far as leasing. With the help of his knowledge of the different programs it help me make a confident decision. A special thanks to the management team they helped make the purchase experience that much more enjoyable...
The product specialist, Greg Jordan was so attentive and worked with me to find exactly what I wanted. I have to say out of all the Lincoln dealers in a 100 mile radius he is tops! Thank you Greg and Michael Gurley, finance manager for having everything ready when I arrived to make a seamless transaction!
I have purchased several vehicles over the past years from Bozard Ford Lincoln and always have a better experience then the last. It just keeps getting better with honesty and integrity year after year. I believe in that if it???s not broken, don???t fix it. Luis Crespo has always come through for us in service, salesmanship and above all friendship over the years. Luis Crespo isn???t afraid to say no when he knows what deal is best for the customer which gives you confidence in his judgement. To all the staff from the employee who washes your vehicles to the employee that hands you your keys, I say thank you Bozard Ford Lincoln for being there for us.
I purchased a CPO vehicle from Signature Ford. The process could not have been easier. No stress, no hassle, no pressure and the process was quick. Randy was great to deal with. My vehicle was ready when promised and immaculate. I highly recommend.
What a refreshing experience compared to the crooks at some of the other places!!! Just walk in and ask for John Clampitt for a NO bait and switch, NO ridiculous tacked on fees, NO run around, NO gimmicks, NO pushing you to something you don't want, and NO pressure car buying . Everything was fair and honest from start to finish. Johns knowledge of the cars they have is truly staggering. I must say so far my interaction with everyone there has been excellent! If only other places were this good I could have saved a week of my life not having to deal with clowns and crooks... I finally found an honest organization. I've gotten a straight deal at one other dealership, but they don't sell fords...
The Sales Staff treated me with respect. They didn't rush me into making a decision. They searched to get me the best deal possible and I sincerely believe I got a very good deal. They explained everything carefully and clearly, and were very patient with my many questions.
After going to several dealerships I stopped in at Rowe Hyundai and was greeted by Jason Burns. He printed me out some info on the car I wanted, never putting pressure on me to buy right then. He said when I was ready to buy stop back in and he would help me find what I wanted. So forward 3 months later. I went back to see Jason. He got us into my dream car within hours. He was a pleasure to work with. Friendly, kind, took his time to go over everything with much patience. We have purchased many new cars over the years and I would say that this was the best experience buying a new car. He worked with us to get a great price.
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