Have been pleaaed with the service department. They have honored their time commitments in getting me out in time when I had other appointments to get to. They provide magazines, tv, Snacks and better yet good coffee.
Dominic was great to work with. I found out about the dealership from a friend who has purchased 4 vehicles from there, and I have told several people that they should check consider it when they decide to purchase their next car truck.
I have a Lincoln MKC 2015 that I purchased new at Maplecrest union. Never had a problem with the service. I was always in and out within the time frame promised and never leaving without being offered a car wash. My waiting experience the last time in was great as John Davis and Brian Benson made my visit quick and painless while enjoying a hot coffee and a bagel while I waited. Highly recommend.
Fast and great quality service from the service desk on Saturday. John Davis did an excellent job of helping me with the tire replacement at a great price. Replacement was quick tire was in stock and I was very happy. Thanks again John Davis. I will return.
My car was totaled in a car accident. Besides being shaken from the car accident, I was stressed and frustrated because I couldn???t find the car I wanted. Been to a few car dealers with no luck. But once I arrived at Bergen Car Company, I knew I was at the right place. The selection of cars were amazing. Used cars but looked and felt as new! The sales representative was most helpful, looking into my requirements, offering suggestions, and knowledgeable about all aspects of the vehicle in which I was interested. The entire process went very smooth. I met the owner Fares, who worked with my finical situation. The entire process was a great experience. I walked away with a beautiful black C300 2014! Love it.
I live in Charleston South Carolina and I have just bought a beautiful Volvo XC90 T8 Momentum from Prestige Volvo of Englewood and I want to thank Frank Monica and Tristian for the help, specially Frank for the prompt response of my emails and telephone calls and he guided me throughout the process made this whole purchase so easy and convenient. I am very happy with the service and my purchase
I'm surprised by the review that said there was no follow through. We too were an out of state buyer. The internet based salesperson emailed me regularly, responded quickly, set up a visit and confirmed the visit over the course of the week. She lined us up with a gracious salesperson and he and the sales manager worked hard to make sure they met our numbers.
I went in today to Dana Ford Lincoln to look at a Ford Escape. I worked with Shaunna Boreham. She is amazing, she listened to my concerns, was patient and found me a car I love. Shaunna walked me through the whole process. If you are looking for staff that is friendly, polite and patient you will not be disappointed. I totally recommend going to Dana and ask for Shaunna.
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