I was searching for a car with difficult criteria, but found one in Best Ford's inventory. I live over 100 miles away (and in a different state), so I called to sort out the logistics. They were very helpful and worked things out to minimize the pain associated with the distance.
They had the car right in front and waiting when I got there, allowed me to take as long a test drive as I wanted, answered questions, and had their shop look at a minor issue while I was there. We negotiated a reasonable price, and they even offered to deliver the car (over 100 miles) for less than I was expecting.
Overall, a great experience -- and I'm very happy with the car!
Even though I purchased from another dealer, I had a Ford vehicle (brand new 2018) blow a radiator hose - State Motors was the closest to my home for warranty service and accepted the vehicle right away; arranged for a rental car; diagnosed and fixed the problem the same day. They exemplify "customer service"...they even returned the rental car for me, saving me time! Highly recommend them and owe great thanks to Thomas Powers the service manager and his team!
We recently bought a 2009 Lincoln MKZ. Chris Grant was awesome- knowledgeable, no pressure- very professional.
The car is beautiful! Like new inside and out! I love it!
The Grant Family is a class act. I would recommend State Motors highly!
Best car buying experience my wife and I have ever had. No slimy car salesman tactics. Gave us the best price and we bought the car. Wouldn't hesitate to recommend them and would definitely buy another car there.
I just bought a Truck from this dealer. It is a Very Nice Family Owned Dealership. They care about their customers and take the time to do it right! They treat you with respect, deal fairly and follow through with the service. They do business the old fashion way...They take care of the customer! The Truck was a used vehicle. Before they let me take it, they changed the oil, put on a new exhaust and tail light. It was a real pleasure. I will recommend them to my friends and will buy another car here when I need one. This Dealer is a real GEM in a sea of dealership sharks!
I have been going to get my car serviced at State Motors Lincoln for a year now. I like that they have a nice cozy area where you can relax and watch the morning news while my car is being serviced. I like them so much that I would like to purchase a Lincoln in the new future! The staff is great and willing to go that extra mile to make sure that your visit has been successful in every way. Great Job!
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