Awesome.from the first Phonecard to Tim (of which they were five) To the keys of actually buying the car. Tim made it very easy, he explained all the features and a car that I never saw that many features and I???ve called him a couple of times since to remind me I watch some of the features are. The finance man Nick and I am sorry I don???t know his last name just made buying the car so simple explained everything in detail to me I probably bought 10 cars in my life this was the easiest one thanks Napleton thanks Tim and thanks Nick If I could put a six star on my review I would have
I recently brought my employer’s vehicle in for service. Johnny was my service rep. From start to finish, he was very polite and knowledgeable. He was conscious of getting my boss’ car done in a timely manner as I had to deliver it back to him. We will continue to ask for Mr. Johnny in the future. (Review name Says Bob but it was Johnny H)
I came arrived in the middle of the afternoon for routine servicing "The Works".. The racks were empty and I was out in less than an hour. I was given a checklist of services performed and future requirements with an explanation, and the price was reasonable. I used to work in a garage and I know good service when I see it.
I had an overall very positive and excellent buying and trade-in experience with Sam, Bill, and Michelle. Treated with the highest level of respect, professionalism and customer-first attitude. Won't hesitate to give their dealership more of my future business! Appreciated how thorough, patient, and helpful they were through the car buying experience. Absolutely thrilled with my new Lincoln Navigator Reserve L. Thank you!
I had an excellent trade-in experience with Sam, Michelle and Bill. I hadn't met them before my purchase. At first, I was a skeptic and hesitant of any dealer. I was treated well and fairly. They are diligent and professional.
Wonderful experience with Tony at Libertyville Lincoln. We first made contact with Tony about the MKX around noon on the day the MKX Lincoln Offers were expiring but we couldn't get to the showroom until 6pm! Tony worked with us as we test drove, decided on what we absolutely had to have, selected a car, worked out the price and signed all the paperwork.. Tony stayed late and literally lock the doors when we left at 10pm (1 hour past closing). We picked up the car the next night and Tony stayed late again after closing.
I had a great experience with buying my first car at Fair Oaks Lincoln. The salesman Joe F, the Manager Rodger, and the Finance Manager Felix made this experience nothing short of amazing!
They worked extremely hard to get my approved for an auto and to get me the best interest rate possible. I appreciate their hard work, exceptional customer service skills, and efforts to make me as comfortable as possible. Fair Oaks will definitely be my place to purchase vehicles in the future.
I love the staff at Fair Oaks Ford. This is our 8th brand new vehicle in 10 years. We moved from Naperville, IL over two years ago and we still come back for service and new vehicles. Serafin, our sales person is fabulous and very dedicated to his customers.
Great customer service. My salesman Victor at the Elston location accessed my needs and helped me get the right car for me.
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