The service was excellent in every respect above and beyond.
by BOBBYALEXANDER52 from DealerRater.com
December 2, 2018
When I first visited Newport motors from start to finish my experience was excellent , The service department helped me arrange payments which allowed me to have my vehicle service, everything and everybody was excellent. Thank you very much
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
I can't say enough about Chris that took care of my Jaguar. He did everything possible needed to repair my car. Gave me options. no hidden fees. was EXCELLENT. I would highly recommend them. Don't take your foreign car anywhere else PLEASE. Thanks Chris.
The service advisor Andrew was amazing. He was very kind informative and attentive. I felt completely comfortable with the service process. I use to take my vehicle Findley Dodge but now I will be going to Autonation USA.
Took a 2011 MKX in to dealership for service. What a fun day! Ended with buying a beautiful 2018 Continental. Service and Sales departments are excellent. Timely, efficient, friendly, helpful and informative. I have been walking through their doors for 8 years. Silas, Allen and service personnel are excellent and trustworthy!
I was on the hunt for a Luxury 7-8 Seat SUV. So, I decided to go to the Valley Auto Mall on Sunday just to get an up close look at different vehicles without being bothered by sales people. I started with Cadillac Escalade XL and the Yukon XL Denali. Since I previously owned two Lincolns and was absolutely in love with both of my purchases, I decided to take a look at what Findlay had to offer. Boy, am I glad that I did. I purchased a 2018 Black Reserve Navigator L with Russet and Black Interior with ALL of the bells and whistles. The ride is incredibly smooth and extremely quiet. I am a tiny girl and this Big Boy maneuvers like a dream. Ladies do not think this is too much truck to handle trust me you can handle it with ease. The dependability and durability of the Lincoln name got me to go into Findlay but the fantastic customer service at Findlay keeps me coming back. The concierge treatment that I receive every time I have gone into Findlay has been incredible. Thank you Silas and Alan for taking the time and making sure all of my needs were met. Silas made certain I was completely happy with my purchase. Jose in service you are the best!
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
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