In my role with the City of Quincy, I’m frequently frustrated by our inability to reward our taxpayers by buying locally...I’m very proud today to look at a purchase order for two new Police vehicles being purchased at Gem City Ford. Quoting from the letter from our PD to the committee, “...for many reasons t vehicle) most liked by our officers”
The cherry on top of the sundae is that we get them frquincyom Gem City Ford!!!
Joe Andres is a top notch salesman. I contacted him and told him the make/model van we wanted to see and that we would not have much time as we were traveling to visit family the day before Thanksgiving.
Joe had five mini vans pulled up the the front of the building with the exact options and miles we requested ready to go. He had our car appraised while we test drove the vans and presented us simple numbers all within 45 minutes of arriving. I have bought many new and used cars and his professionalism and timeliness was greatly appreciated. We came back a couple days later and bought a used 2018 van and Joe had all the paperwork ready to go which allowed us to be in and out of the dealership within an hour. I highly suggest working with Joe for your next vehicle purchase !
I found a car online and Gayle helped me with everything through email, which was the most convenient for me. It was a 4 hour drive for me and Gayle answered questions, took additional pictures and was able to give me a total cost upfront to help me decide if it was what I was looking for. He was very straightforward, honest and there was no hidden fees! When we arrived, the car was in better condition than I even expected, the tires were like new!
Highly recommend this dealer and Gayle, especially for people coming from a distance. No Games! All pricing and financing was confirmed before arrival. Car was accurately depicted. Was a pleasurable buying experience and was only there about an hour for the test drive and to sign paperwork. More dealers should be this easy! A++Thanks again!
Cody was our sales person and laughed right along with us around every turn and bend through the process. The rest of the team we encountered were just as great. For a time that can be pretty exciting yet stressful they all attempted to make it the least stressfull they could. Cody and the rest of the team were very accomidating when our minds changed or found ourselves in over our heads...and best of all...no pressure to buy something we couldn't afford just to make a sale. If we said it was beyond our budget they worked with us to find something we were going to be happy with that was within our budget. Great Job guys!!!
Talk about hassle free, enjoyable car shopping. Everyone in the dealership was professional, friendly, helpful and very enjoyable to work with. The process was effortless and actually enjoyable which is a word seldom used to describe dealing with car dealerships and salespeople.
Andrew Wrenbeck, and this dealership in particular, totally has my trust. Purchasing a car is a big deal, and usually a stressful one -- particularly as an Asian American woman. From what I've seen, the workplace culture at the Sesi dealership in Ann Arbor, and specifically Andrew's personal qualities and skillfulness, gave me a sense of trust in the care and respect they have for people, as well as the quality of my car and value of my purchase. I feel very comfortable coming back to this dealership in the long term, should any maintenance or other issues come up. This sense of trust is rare, and when combined with such depth of knowledge and experience on Andrew's part, it is something I don't take for granted. He worked very well with me as well as my parents; having a great sense of humor didn't hurt either :) Really appreciate it.
I dealt with Joe Maloney. Excellant quality service and a genuine desire to squire my business. I was coming off surgery and was unable to get into the dealership. We handled 95% via email. When I was able to drive we completed the process in 2 days. I am now driving my new Malibu and thanks to Joe could not be happier.
Keller Chevrolet and Joe Maloney
Schultz Ford of West Haverstraw New York- If you are looking for a Ford this is the place to go. This dealer brought me back to a place 30+ years ago, when your local car dealer actually knew your name and actually cared about repeat business. Yes, if you???re into the high pressure chaotic wall street trading floor zoo- then this is NOT the place for you. Do your homework online first and take a look at what they have in stock. Keep in mind they have another store in Nanuet NY and they can get you just about any Ford vehicle to your liking. When I arrived, I was greeted by Rose who did a great job making me feel right at home. They had the car I was interested in ready and waiting in the back. Clyde brought the car I was to test drive around and showed me the highlights of the car. After a nice test drive up scenic route 9w I returned to the showroom. Due to my situation with the VW "Dieselgate" class action lawsuit I was unable to negotiate a deal then and there. I met with Brian the sales manager who reviewed the financials of the vehicle that I was interested in. We stayed in touch over the next couple of weeks as to the status of the buyback of my vehicle from VW. The day they took my VW back I called over to Brian and we worked out the final deal over the phone (Luckily the car I test drove was still available). Again, as I said "no pressure" at all... I filled out the financial information online and was pre-approved within minutes. Clyde called my insurance company and added the car to my policy. All I needed to do was sign the papers. Due to a scheduling conflict, we needed to take the car that day. Because we arrived after service hours Brian the Sales Manager was actually washing my car in the service bay. I was amazed by the Roll your sleeves up attitude here! You would never get this from a Prima-Donna NJ dealer. I've never experienced service like this at any dealer before. We live an hour away in New Jersey (The home of high pressure sleazy car dealers!) We could have shopped the "Auto Malls" locally but we would never have had the level of customer service that we experienced at Schultz Ford of West Haverstraw. This dealer truly goes out of their way to earn your business. What a great buying experience! We will be back for our next Ford. I???m not sure when that???ll be, our Expedition has over 130k miles on it and is still running strong (Knock on wood!) Ford has come a long way in building quality products.
Patricia Smith was an excellent and kind salesman. She made us feel very welcomed and cared for during our entire experience. She was extremely accommodating to our needs and was extremely helpful in answering any questions. Patricia's kindness and overall gracious demeanor at our first visit at Ford was the reason we came back to purchase the vehicle. Patricia makes you feel important as a customer and makes it known to her clients that her overall goal is your happiness and satisfaction with your purchase. It was truly a great experience and we will continue to work with Patricia in the future for any additional purchases.
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