I had an excellent experience working wth John Clairmont and Justin. Daniel did an excellent job as well explaining extended maintenance and warranty plans. Had a minor mark in the paint and Dave Clayton took care of it very quickly. All other employees were very courteous.
So glad I purchased from Tidelands they treated me as if I was purchasing a new Lincoln. Fairly priced, low pressure and easy process. Thanks to sales person Dave Clayton I will be back again and again for vehicles in the future!!
They were very professional but able to put you at ease as soon as you walked through their doors. There was no pressure and they wanted to help me get the vehicle I wanted. Tasia was amazing and I couldn't have asked for better customer service. Two hours from the minute I walked in to I drove off in my new car is beyond exceptional and I have never had such fast service. Will definitely recommend them to all my family and friends.
Mr Rodriguez made the process of getting my new MKC very pleasant. He explained not only the financial details well but spent considerable time during our test drive to explain the many special features of the car. It was a totally positive buying experience.
Great job Beach Automotive. Dorthy did a great job do some research because of our special needs. Andrew made the process a piece of cake. The walk through with the new features were a great help. Experience was as I expect from Ford. Thank-you TheMantello family.
Prior to going to Tidelands Ford, I had shopped two other dealerships fully prepared and intending to make a deal happen. Found vehicles I really liked at both of the other stores but on both occasions, left disappointed for a variety of the usual reasons associated with trying to trade in and / or buy a new vehicle at the typical dealership. Tidelands Ford was a COMPLETELY different experience. From the moment Dave Clayton greeted me on the lot until I drove away in a new ride, the entire transaction was professional, fair, speedy and most importantly.....enjoyable!!!!
Kudos to Jim Cole, salesperson! No high pressure, straight answers, patience and kindness; what a pleasure. This is the third Ford lease I’ve purchased with Jim’s guidance - all great experiences. Thanks to Andrew for his help as well.
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