EXCELLENT SERVICE! Purchased a used car for my daughter and salesman Jon Gary was extremely kind. He let me have a mechanic check out the car and also gave me a great deal with no haggling! Thanks Jon. You made a 2 hour journey worth my while! And the financial service was very helpful as well. I did not want a cosigner but due to my proportion of balance on current credit this was a difficult request, but they made it happen. THANK YOU! PLEASE BY ALL MEANS SEE THESE GUYS IF YOU ARE LOOKING FOR A CAR! I HIGHLY RECOMMEND THEM!
I had not been to this dealership for almost 2 years due to a bad experience...Justin my service advisor was outstanding and handled a recall service to perfection. He was professional, courteous and knowledgeable...he also took time to LISTEN. Thanks Justin because of you wwe will now give Ford and this dealership another chance in the future. Yes we have bought 3 vehicles in just under 3 years from this dealership so it's safe to say we will be calling again soon. Thx Justin they need more like you!! Franklin Ford Lincoln
What a refreshing experience compared to the crooks at some of the other places!!! Just walk in and ask for John Clampitt for a NO bait and switch, NO ridiculous tacked on fees, NO run around, NO gimmicks, NO pushing you to something you don't want, and NO pressure car buying . Everything was fair and honest from start to finish. Johns knowledge of the cars they have is truly staggering. I must say so far my interaction with everyone there has been excellent! If only other places were this good I could have saved a week of my life not having to deal with clowns and crooks... I finally found an honest organization. I've gotten a straight deal at one other dealership, but they don't sell fords...
Abdul was very professional. He really knows his vehicles. He made sure I understood how all the features worked on my new F-150. Matt was a pleasure to work with in finance. Everyone was great, which made for a very pleasant buying experience.
Sales person Kenya Ellis-Walker helped us filter through the choices we had researched. She is knowledgeable, relaxed, patient and listened to us so that she understood what each of us in this couple wanted. She is great.
Plus the whole Car Max experience is pleasant because you can flip among comparable cars of different makes and compare then and there. And you are not pressured at all because the sales people are salaried--the entire experience reduces stress and gives you more choice. Good for people who prefer space to think and options to compare.
i recently went to Tasca in Cranston with my significant other to pick up a car that he had just purchased with no intention of looking at or buying a car for myself. We (and other family members) have always called on "our" salesperson Lou Colon when we wanted to purchase a vehicle, while my significant other was signing his paperwork, Lou told me about a car that had just come in and he thought it would be perfect for me. i looked at the car and fell in love with it. Lou was right the car he showed me was perfect for me! i love my "new" car! i can't say enough about the Tasca dealership in Cranston. Everyone i have ever dealt with at Tasca has always been friendly and courtesy. They do everything possible to make the car buying process as easy as possible. i will continue to recommend Lou Colon and the Tasca dealership in Cranston.
The Service Agent Marcus is so professional with a nice personal touch by providing assistance to my questions about the features. Plus the group all work together so there was no long wait when one agent is not available.
Meshi was extremely helpful with getting us the car we were looking for at the right payment. From beginning to end, she was very upfront and showed a lot of initiative in wanting to do whatever she could to make it a great experience. She was not pushy at all, and made the process very relaxing and comfortable. She also explained the vehicle features and help set up the phone in the car. My first purchase with lincoln and I will definitely be back to see her for my next car.
Great customer service! Our salesman, Meshi, was outstanding. She listened to what we wanted and did not push to close the sale. Joel in the service department has been very helpful as well. So far, our experience has been top notch.
I did an online inquiry from Autotrader on a preowned vehicle and received a call from Meshi within a few minutes. She was able to answer my questions. Shortly after I spoke with Meshi , she called me back with a detailed description of the vehicle. Since we were traveling from Tampa to south Florida I wanted to make sure there were no surprises. We agreed to make the purchase based on the description, pricing and professionalism at this store. When we arrived I was very impressed with the vehicle, it is better than described. Meshi had everything setup for us to go through the finance office and get back on the road. Definitely a great experience! Thank you to the team at Pines lincoln!
I’ve been communicating with Meshi for the longest time about the new Navigator 2018 we weren’t sure of what features we wanted exactly yet she managed to make the pre order as simple and easy as possible . This probably was my easiest car transaction I’ve ever had . Starting with the the details about the car to placing the order to being updated every time when there was an update- to the final delivery where she walked us through every single feature there is in the car . I’m very happy with my lincoln and I’ll be referring all my friends her way. I never liked dealers yet she made me think otherwise.
Great experience. Would recommend this dealership and staff to any friends and family. Staff worked with my unique situation and the purchase went as smoothly as i hoped for. Thanks for the great car buying experience!
Best service dept I have ever worked with. Dealt with Nate Kulland and also S Troyer. Work done sooner than expected. Clean waiting area, friendly staff, all questions answered and work done in timely manner.
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