Sheehy Ford is fortunate to have wonderful folks both in their Service department and the Body Shop. They went out of their way to not only keep me updated but worked with the relevant companies on my behalf. I am extremely grateful to Steve and his entire team in the Service department and Erica and her team in the Body Shop.
I went in my with dad to buy a car last week and we were helped by Lamont. From the very beginning he was super friendly and listened to what we wanted. There were a few times where we had to reschedule coming back in to meet with him and each time he was patient and understanding. Even though his job is to make a sale, he was extremely genuine and honest in helping us choose the right car for me. On top of that, after my car purchase was finalized (I absolutely love it!), Lamont made sure to follow up. He answered all my questions, and even took the time to go over some of the features my car came with. I worked with Jason to finalize the finance portion of the car and he was great too. Overall, I had a very pleasant experience with everyone at this dealership. I have nothing but amazing things to say about Lamont. I would totally recommend anyone looking for an enjoyable car buying experience AND a great deal to go to Sheehy of Gaithersburg and ask for Lamont!
What a refreshing experience compared to the crooks at some of the other places!!! Just walk in and ask for John Clampitt for a NO bait and switch, NO ridiculous tacked on fees, NO run around, NO gimmicks, NO pushing you to something you don't want, and NO pressure car buying . Everything was fair and honest from start to finish. Johns knowledge of the cars they have is truly staggering. I must say so far my interaction with everyone there has been excellent! If only other places were this good I could have saved a week of my life not having to deal with clowns and crooks... I finally found an honest organization. I've gotten a straight deal at one other dealership, but they don't sell fords...
Abdul was very professional. He really knows his vehicles. He made sure I understood how all the features worked on my new F-150. Matt was a pleasure to work with in finance. Everyone was great, which made for a very pleasant buying experience.
If your looking for a commercial truck, ask for Mindy. She knows the F-150's, F-250's and F-350's very well. She was responsive and professional. I will most likely buy my next business truck from them in the future. The had a great price and had everything ready for me when I got there the whole purchase process was very fast, no tricks or changes like some other dealerships I've been to.
Purchased a new Mustang, GT350R, was given a good price, but it took an overly lengthy negotiation, which should have been faster. My salesman was really good, and the sales manager was good also, as was finance. Total time at the dealership was about five hours.
We did everything over the phone along with our trade in. Brian and the manager made the whole process so easy. We went to pick up my new car and was only there 30 minutes! My little boys were given crayons and coloring books while I signed papers. I would highly recommend Ted Britt Ford to everyone! 10 stars!
I truly appreciated our experience at Ted Britt in Chantilly. Brian Affricano helped us and sold us our vehicle. He was amazing! He answered all of our questions while we were test driving. He was upfront and honest when we decided to purchase the car. He answered the phone when we called and replied promptly when we sent a text. Brian seems like a very easy going individual who is easy to get along with. While we were at the dealership everyone was super friendly and helpful. Bryan (a different employee) was helpful in explaining the breakdown in what we were being offered and what the end price would be. Matt who explained all of the sales packages was very thorough and helpful. Answered all of our questions and re-explained anything we didn’t understand. Will definitely being going back in the future.
If you are looking for a ZERO pressure, no hassle, and no-nonsense car buying experience, go see AARON SMITH at Ted Britt Ford. I switch cars frequently and my experience last night was by far the best I've had in a long time. Vehicle price was right and the trade value was reasonable.
I have been a long time customer of Ted Britt. I recently purchased my fourth Explorer from Ted Britt. They quickly found an Explorer on the lot that met most of my needs. They gave me what I felt was good price on the new Explorer and a generous trade-in on my old Explorer. The transaction was smooth and hassle free.
Thank you immensely for allowing me this opportunity to thank you for an awesome new car buying experience. Thanks to you, I'm now the proud owner of one of the greatest new luxury sedans in the world. Additionally, knowing that you'll continue to take good care of it during my ownership, assures me satisfying Peace of Mind.( Special Kudos to you all). Additionally, I'd like to express my sincere thanks and gratitude to Ms. Anly Renda who expertly made the whole purchase happen. After she presented me with a variety of Lincolns that may fit my needs, we concluded that the best fit would be the Continental-and I'm extremely glad. After the selection, she found every way to saves which consequently led to a magnificent purchase. **Again, continued appreciation for everyone's expertise, dedication, and professionalism.
I will be receiving my third vehicle from East West at the end of October 2018 Nathan Gray is not only my Sales Consultant but also a true friend who I got to know over the years. I live in Palm Coast Florida, but I come to Maryland every three years to purchase my vehicles.
Was not be best customer service. The vechiles were nice and the price was decent. I would like to see more hands on salesman to teach me more about the car
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