Great experience. Would recommend this dealership and staff to any friends and family. Staff worked with my unique situation and the purchase went as smoothly as i hoped for. Thanks for the great car buying experience!
Best service dept I have ever worked with. Dealt with Nate Kulland and also S Troyer. Work done sooner than expected. Clean waiting area, friendly staff, all questions answered and work done in timely manner.
This is my second new Ford Escape that I have purchased from Courtesy Ford. The employees that we worked with were very friendly and nice. I and my son, had a very pleasant experience and I would recommend this dealership.
I???ve come to expect great service at Courtesy Ford in Portland and my recent experience buying a previously owned Fusion was no exception. I and my daughter, for whom I was co-signing for the purchase were treated with the greatest respect by everyone we dealt with. I will always return to Courtesy Ford for my autos and trucks.
Services 11/19. Problem w/ noice not present prior to service. Called 11/20 8am requesting to bring vehicle back today. Told someone would get back to me. It???s now 2:30pm. Frustrating I???m traveling on 11/22.
21,000 mile Oil change on my 2017 Lincoln MKZ I bought 1/8.
by Tim Spahr from DealerRater.com
November 23, 2018
The service dept. is VERY SLOW. I made an appointment a week in advance for 1:15 and I'm done a 3:10. Way too SLOW. My time is very limited and I can't be waiting around 2 hours for an Oil Change. Not sure who my service writer was but he was a nice guy. He did good. I bought the car January 8th from Steven Meuljic. Paid Cash. He's a great guy and as long as he works there I would come back for a new car. Otherwise I'd shop.
Dropped my car off for service on my "new" used Ford Escape. James, my service adviser, met me at my car. My car was done quickly and when I went to pick it up, James let me know what they did to the car and let me know that everything looked good. He walked me into the building to the payment desk and I paid and was on my way! Nice, friendly service.
service staff has always been attentive and through in their work Interaction with staff folks has always been friendly and professional Office reception are is clean and inviting (coffee is too strong for me) Lounge area is comfortable Friut is a nixe touch.
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