Used 2022 Lincoln Nautilus for sale near Huntley, IL

Purchased a used car from Napletons last month. The salesman Mike Gonzalez initially created a positive buying experience for us and didn’t pressure us as some other local dealers were. This was much appreciated.The car was delivered to us in an unfavorable condition due to a miscommunication. Napletons had made an effort to get the car to us promptly and as a result a full detail wasn’t performed. The dealership contacted us an had us bring the car back in for a full detail and went above and beyond to rectify our dissatisfaction. They did a great job removing stains and odors that existed from the previous owner. Their efforts were noticed and appreciated. Sometimes it’s the little things that matter and make the biggest difference with customer service.

My 3rd Lincoln 2016 MKX..2018 MKX..now a 2022 Nautilus .. the right size a 2 row SUV we live the 13" nav screen and it's technology... Quiet, comfortable and the twin turbo is remarkable .. forget a comparable Cadillac that's rated less then this cruiser etc.

This was the first time I purchased a used car from a dealer. I saw it on cars.com and called to see if it was available. Bill (William Saccucci - the owner) spoke with me himself and said he had it in stock. He sounded decent and dependable (said "this is a family business"), unlike the many dealers I had called before (some of whom were downright insulting). I got there as fast as I could. I was surprised by the appearance of the place when I got there. It looked like an office / plant more than a dealership. Luckily the signage made it clear I was at the right place. It looked neat on the inside.The walls were covered with generations of happy customers. In business since the 1980s, Bill has sold cars to people who have returned to buy again, and sent their kids and grand kids to him. I was still on guard, because this all seemed too good to be true. In an industry filled with shady practices and people, it was hard to believe such a dealer existed. Then Bill came out to greet me and show me the car himself. Every word that came out of his mouth, convinced me more and more than this was not a sham. Indeed, it is not. I cannot overstate Bill's wisdom on buying and selling used cars. He told me his goal is to save his customer the difference between the cost of a new car vs. a used car (the reason most people buy used). However, he said he must do this with integrity or not at all. That's the crucial difference: you save money without being screwed. He's been doing this for 30 years, but he is has been doing it very intelligently for 30 years. He knows how to get a truly good deal, which he then passes on to you. This is why his customers are so loyal. I am glad I bought my car from him and will definitely return again and again. P.S. He can find a car that you want, if he doesn't have it in stock.

Gas mileage is better than what was estimated. Currently getting 21.6 in town. Only has 2200 miles on it so far, so no long trips yet. Interior is luxurious and super comfortable. I am shorter, 5'3" and I am actually able to see out and have not noticed many blind spots yet. So far I have no complaints and I am super happy with the purchase

I had a fantastic experience at Huntley Ford buying a Ford Ranger. Eduardo was professional and made the entire process stress-free.

I only visit this dealership because Carlos is working in the service center. He is always great. He takes care of my vehicle quickly and I can always trust that my vehicle is fixed right.

Woody - professional, honest, friendly man! The finance guy is awesome too! Best car dealer ever seen! Thank you guys so much!

Great experience with Don DiPaulo purchasing my new Ram 1500. Don is friendly and easy to work with!!

Alex made everything about the process of purchasing our new vehicle smooth, simple, seamless and prompt. Most of all, we appreciated his authenticity and kind demeanor, rare finds in today’s world.

Great customer service. the staff were very professional. I will definitely refer a friends & relatives.

The salesman Dylan was very knowledgeable, upfront, and honest. He made me and my family feel at ease and made the process effortles. He got us into a great vehicle and we appreciate that. This was the 3rd dealership we visited that day and as soon as we arrived we knew this place was different and we felt comfortable. I highly recommend coming here. Awesome service and great vibes

Our salesperson, Robert was the best. We never felt more taken care of; Robert has great customer skills. As a former customer service worker I look for this. We found the car online, Called LL and Robert showed us the vehicle that afternoon. We loved it! The process was smooth and easy. We had to find a PNC bank in the area and he helped us find one. We went to a Honda dealership to get a key made as the car we bought was not a Lincoln. The customer service there was atrocious and I never ever want to go there again. I knew I had to write a review for Robert at LL as I want great customer service rewarded. Thanks again for a good experience.