I love coming to Varsity Lincoln whenever I need an oil change. They are attentive as soon as you pull in. Without having an appointment, I usually get my oil changed within an hour. They will follow-up with you as soon if possible if additional work has to be done. They will also alert you to any possible future maintenance. Although I did not purchase this car from Varsity Lincoln, my future car will definitely be purchased through this dealership.
Stepping into a dealership, as a single professional woman is uncomfortable and feels risky because of previous dealings with other dealerships. I’ve been told many things over the years by other dealers that were nothing more than spins off truths and lofty sales lines. I ended up (finally) being very comfortable with every member of the Varsity team that I came into contact with. Jim Montroy was understanding of my apprehension and fears making a such a large purchase. He was honest, PATIENT, very transparent with me. Jim took the time to understand my concerns, answer (all) my questions and gave me solutions and alternatives. Varsity and Jim M have won me over. They have a great selection of stock and will do right by you.
Took my car into the quick lane on a friends recommendation, not only was the experience amazing, Yahya was the best customer service rep I have ever had to deal with, I will be a forever customer. Thank you Jack Demmer.
This was so easy I couldn't believe it. Jim took care of me, Steven was great at explaining things. I walked out with a very nice Mkx for my wife., I will come back when the time to buy comes around. These are very professional people.
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