My car was totaled in a car accident. Besides being shaken from the car accident, I was stressed and frustrated because I couldn???t find the car I wanted. Been to a few car dealers with no luck. But once I arrived at Bergen Car Company, I knew I was at the right place. The selection of cars were amazing. Used cars but looked and felt as new! The sales representative was most helpful, looking into my requirements, offering suggestions, and knowledgeable about all aspects of the vehicle in which I was interested. The entire process went very smooth. I met the owner Fares, who worked with my finical situation. The entire process was a great experience. I walked away with a beautiful black C300 2014! Love it.
I???ve been a customer of Miller Ford for around 10 years and have always been very happy with them for both Sales and Service! Today, I traded my Edge in for a new one and worked with Randy. He was very personable and attentive to helping me find exactly what I wanted and he was a pleasure to work with! Mike helped finish the financing process answering all of my questions. Mr.John McDonald is always the highlight of my visit! I look forward to seeing him and enjoy talking with him. Merry Christmas and Happy New Year to all of you at Miller Ford! Thanks for making the process pleasant!
What a refreshing experience compared to the crooks at some of the other places!!! Just walk in and ask for John Clampitt for a NO bait and switch, NO ridiculous tacked on fees, NO run around, NO gimmicks, NO pushing you to something you don't want, and NO pressure car buying . Everything was fair and honest from start to finish. Johns knowledge of the cars they have is truly staggering. I must say so far my interaction with everyone there has been excellent! If only other places were this good I could have saved a week of my life not having to deal with clowns and crooks... I finally found an honest organization. I've gotten a straight deal at one other dealership, but they don't sell fords...
I have been buying cars for a very long time. I have dealt with many stereotypical car guys and I have never met a sales professional like Chris Anderson! Why this guy isn’t in management somewhere I don’t know!
Greeted right away in service Lane, very nice customer lounge area w/coffee, work stations, tv. Service staff is very professional, service advisor kept me informed on finish time and reviewed all work completed. Always a pleasure coming to HP
From the moment we pulled into the lot we were very well taken care of . Mrs Hayhurst took care of all our needs and found us a car within the hour. She has since checked in with us weekly ! She is excellent! Everyone in the dealership were extremely helpful.
I have been to many dealerships and know many car salesmen. There are very few that I can say are honest, fair, and provide excellent service. Justin on the other hand was one of the few. He sold me an excellent car, at a very fair price, and went above and beyond to make sure I drove the car home that same day. I would recommend this dealership to anyone and appreciate the professionalism, honesty, and friendliness of the staff.
I had an overall very positive and excellent buying and trade-in experience with Sam, Bill, and Michelle. Treated with the highest level of respect, professionalism and customer-first attitude. Won't hesitate to give their dealership more of my future business! Appreciated how thorough, patient, and helpful they were through the car buying experience. Absolutely thrilled with my new Lincoln Navigator Reserve L. Thank you!
Grossinger Bloomington-Normal Auto Mall is a pleasure to work with.
I know many of us do not look forward to the dealership experience when purchasing a car. However, my wife and I found the experience at Grossinger to be very pleasant. We would not hesitate to walk back in there tomorrow to make another car purchase.
Our salesman, Brayden Miller was great to work with and made the entire process completely painless. Working with Brayden made the experience very pleasant, stress free and personable.
We definitely recommend Brayden Miller at the Grossinger Bloomington-Normal Auto Mall for your next new or used car purchase.
As a commercial customer working in the oil and gas industry it can be hard to find dealers who understand the urgency to move quickly and take ownership of our sales relationship. Keith at Marketplace knows that urgency and takes extreme ownership to get us the truck we need with out wasting time trying to sell our company things we don't want. All around great dealership to work with!
Michael Gadberry was assigned to meet us for our 1:00 appointment. Michael called prior to our arrival to confirm our appointment and was prompt in greeting us as we arrived. I was impressed by Michael's knowledge and Long McArthur through out our process. Michael was very professional and took his time to answer our questions and make sure we knew everything. Long McArthur has plenty of personnel to help in every area of service. I left having confidence that we could rely on great service in the future. This was our first experience with this dealership. Michael seemed to make an extra effort to always please us. I would definitely recommend Michael for your experience. We finished with Kyle who was also very friendly. People at Long McArthur aim to please which takes a little longer to complete so allow plenty of time. We were treated very well. Stockton, Ks.
What a fantastic experience! Terez made buying a car fun somehow, and he actually cared about making sure I was happy and safe in my new Lincoln. What a fantastic guy, cant say enough good things about him!
You have to check out this dealership! I have never seen a car dealership that looks like this. Much more like a high -end hotel than a dealership. The staff is super nice and we got a great deal. Thanks to everyone involved!
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