everything was great, nice people, quick service, loaner car.
We've purchased 6 cars from Pugmire since 1990 and used their service on every car. Barry and the other guys in Service are great, couldn't be nicer, they don't do work that isn't necessary. And it was a pleasure to buy our last car from Nathan. Just saw the 2018 Navigator. Wow! Might be visiting Nathan again soon.
Best Dealership in Atlanta. They aren't near my house but worth the drive.
My husband and I bought a Toyota Sienna from here tonight and had a wonderful experience from start to finish! We had gone to multiple dealerships prior to this and were turned off immediately by the haggling followed by rude attitudes when we asked questions and once they realized we weren't intending to buy, but just look. Very unprofessional. That wasn't the case here. Randy was so great to work with. He wasn't pushy, he was very patient with all of our questions and/or concerns, he was knowledgable and informative when explaining things to us, and most importantly he was honest. I think that's hard to come by these days. Every employee that passed by us was extremely kind and asked if we needed help or if we were being helped already. Great customer service. We are definitely satisified customers and would highly recommend Billy Howell dealership!
I was stressed because the car just shutdown at the red light, however, when I arrived at Pugmire dealership, the Lincoln service had notified them and "Barry" made the loaner tranistion smooth and assured me they would service my car Monday morning. Just being in town for a 10 day vacation, Pugmire and Lincoln Service helped to make my trip to Atlanta **Fabulous**with absolutely no regrets.Thanks Barry, Pugmier and Lincoln!!
Julián was great. We didn???t have to haggle any prices. You pay exactly what they say your going to pay. He was very honest with us about the cars history. We were very happy with the customer service and the price
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