I have purchased several vehicles over the past years from Bozard Ford Lincoln and always have a better experience then the last. It just keeps getting better with honesty and integrity year after year. I believe in that if it???s not broken, don???t fix it. Luis Crespo has always come through for us in service, salesmanship and above all friendship over the years. Luis Crespo isn???t afraid to say no when he knows what deal is best for the customer which gives you confidence in his judgement. To all the staff from the employee who washes your vehicles to the employee that hands you your keys, I say thank you Bozard Ford Lincoln for being there for us.
The product specialist, Greg Jordan was so attentive and worked with me to find exactly what I wanted. I have to say out of all the Lincoln dealers in a 100 mile radius he is tops! Thank you Greg and Michael Gurley, finance manager for having everything ready when I arrived to make a seamless transaction!
I walked in after looking through several trucks over the past few months. I was greeted at the door by a nice salesman. Cody who let me take the time to look over the vehicle I had in mind. Most places I have visited over the past few months you could feel the rush or pressure like they didn't want you to take the time to pick your vehicle they just wanted to get you to sign anything. Not the case with Cody and Carolina Auto great place to look great people and even took the time to help me work out some things to make me more happy with my purchase. Cody and Jeff worked very hard to get me what I wanted.
Drives like a DREAM
by Rustongal from Ruston la
February 6, 2018
Vehicle is amazing. I traded in a 2015 Cadillac ESV which had lots of technological amenities... but no comparison that the Lincoln drives like floating on clouds! Great family car!
Been to several dealers there's a handful of dealships that I would consider doing business with and now this one I will add to the list. In my experience with magic city of Roanoke wether you close the deal or not they are willing to communicate and try to earn your business.
Haven't owned it long enough to tell
by Folsom DJD 86 from Dry Ridge , Ky
August 10, 2018
Has plenty of room and is very comfortable so far . Will be driving to Florida in a few weeks and will know more after that trip .
Always friendly and very speedy repairs! The service department was great when I had my escape towed in due to lack of power steering! It was fixed in two days! This includes the weekend since it was late Friday night!
VERY HELPFUL AND FRIENDLY! PROCESS OF BUYING A VEHICLE FROM SARCHIONE WAS VERY PROFESSIONAL AND QUICKLY DONE.
Best car I have ever owned.
by Hokies from Fincastle Va
April 29, 2018
Car has exceeded all expectations. Comfort, performance, safety, and appearance are excellent. It is excellent sround town and on interstate. Lots of leg room in all three rows of seats. Easy access to third row of seats.
My wife and I were looking for a family SUV or minivan and found several vehicles in Raisor Automart with pretty nice prices through Cars.com. So we made an appointment with Suzi and drove there on one Saturday morning. Most used vehicles here are within 2-3 years' range. No one pushed us to buy anything and we were given enough time to test one 2018 Nissan Pathfinder, one 2015 Toyota Sierra and one 2015 Honda Odyssey. Finally we decided to buy the 2018 Nissan Pathfinder. Since the price of this make and model is already the lowest we could find on Cars.com within 150 miles, we didn't spend much in negotiating. The transaction was quite smooth and we drove the SUV back in the afternoon.
Mike is extremely knowledgeable about Mercedes models. He is very prompt with questions and responses and follows up. A pleasure to deal with. The two vehicles I was pricing out were competitive nationally.
I bought an MKT several months ago and went back today for an oil change. Phil in the service department was wonderful and even helped me with some operating questions I had.
Not only was the buying process a pleasant experience but the service department is also a great experience.
We came in to look at a vehicle and test drove a couple Lincoln MKZs, we found the one that we liked and with no pressure sat down with the sales person and talked about pricing and different options for financing and within 40 minutes we were finished and driving home a new car. The experience we had at this dealership was excellent and the staff is very friendly knowledgeable and easy-going to work with.
My engine was destroyed from internal water pump breaking. Eric in service department went to bat for me dealing with warranty company and got me best outcome of a stressful situation. He was relentless with them. Thank you Eric!
I worked with Jake to buy a 2016 X5 M sport. I usually despise the car buying experience, but I was pleasantly surprised this time. They are top notch professionals, and I???ll be back for my next car purchase.
Fantastic car buying experience. Great and quick responses. Answered all by varying questions. Very easy to work with. I was able to negotiate and agree on parameters of a deal via email/text, thank you Adam! I live in Northern Ca and they by far had the most competitive pricing I could find on a CPO Infinti in all of CA. They were even able to overnight the documents for me and arranged to ship the vehicle to me, which eliminated the inconvenience of me traveling down to purchase and pick-up the vehicle.
The sales experience with Roberson, especially with Molly Wilkes, was a rare pleasant experience in the Auto Industry. They were honest in all their dealings with me and never tried to play games on either the vehicle I was purchasing or the one I was trading in. I would recommened both the dealership as well as the sales representative.
The dependability and durability of the Lincoln
by BKelleyLVN007 from Henderson Nevada
July 13, 2018
I was on the hunt for a Luxury 7-8 Seat SUV. So, I decided to go to the Valley Auto Mall on Sunday just to get an up close look at different vehicles without being bothered by sales people. I started with Cadillac Escalade XL and the Yukon XL Denali. Since I previously owned two Lincolns and was absolutely in love with both of my purchases, I decided to take a look at what Findlay had to offer. Boy, am I glad that I did. I purchased a 2018 Black Reserve Navigator L with Russet and Black Interior with ALL of the bells and whistles. The ride is incredibly smooth and extremely quiet. I am a tiny girl and this Big Boy maneuvers like a dream. Ladies do not think this is too much truck to handle trust me you can handle it with ease. The dependability and durability of the Lincoln name got me to go into Findlay but the fantastic customer service at Findlay keeps me coming back. The concierge treatment that I receive every time I have gone into Findlay has been incredible. Thank you Silas and Alan for taking the time and making sure all of my needs were met. Silas made certain I was completely happy with my purchase. Jose in service you are the best!
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