I had the best customer service from Bossier personnel and felt really
like they enjoy their products. I made a great buy on a Jeep and I am
enjoying it very with confedence and proud ownership. I really like the
car and Jeep has come a long way from when we owned one before.
Last month I had the pleasure of dealing with Travis Trupiano in the service department for my F250. His prompt and professional attention went way above my expectations and has renewed my faith in OEM service centres. Thumbs up to whatever they are doing there to manage this level of service. Sincerely Daniel Thompson
Me and my have bought 5 new and I used vehicles from Mcdavid ford and Troy Hurt has always gone above and beyond expectations and making buying a car an easy and pleasant experience! He always answers if I call with a question about anything. Highly recommend Troy for helping you find your next new vehicle at David Mcdavid Ford!
Ken Topham and RLB Motors made the entire purchase and delivery of our new 2018 Mercedes e400 convertible to our home in Palm Springs in a covered carrier entirely seamless. Ken was a true professional! We would most certainly shop RLB first for our next car.
I stop in randomly to take a close look at the new Black Label Lincoln Navigator. I was great by a gentle in the parking lot who proceeded to show me many amazing details. After a while I released we had been talking about the amazing vehicle and I was not being pushed into anything. Just giving great info. Thank you Mark for being that guy that just helps. So I bought 2.
I went in with my 19 yr old son the other day to purchase a car for him. Before entering I told him " Your in for a real lesson son. Wait until we get to deal with the guy behind the dark glass that never comes out to negotiate (the finance guy). Most of these places make it so difficult you leave half un-happy with what you just paid them for.". Upon entering I knew this experience was going to be different. We were greeted by Autumn who led us to Bob Dean. Bob treated us as if we were family from the start. No high pressure , just a down to earth good man. He answered all of our questions promptly and the one he did not know jumped on finding the information out immediately. We next dealt with Curtis Priddy the sales manager if I am correct on his title . It was also immediately clear as it was with Bob that he was a person of high integrity. After we agreed on the car sales price we spoke to him about an additional extended warranty and received I believe very fair pricing on it as well. I highly recommend this dealership for anyone looking for a car . Thank you Bob and Curtis, We will be back!!!!
Very clean dealership. Very nice people. Great buying experience. Bob Dean went over and above to take care of us! We were remote buyers and he helped us evaluate the car before we drove into town the next day to purchase.
From the moment I arrived at hooks the customer service was excellent they made me feel like i had been a customer of there???s for years through the whole process of purchasing my Acadia. This is how dealerships around the nation should be they listen to what you want and help you find what you are looking for and are honest throughout the whole process Thank you Hooks for all you do and did for me
I met with Dennis DeCet, General Manager on the warranty and maintenance of my previous purchase. His knowledge and concern helped me to understand my benefits better. His manner was friendly, professional, and helpful. Another quality employee. Thanks Dennis.
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